Job Overview
The Head of Concierge is a senior leadership role within a corporate environment. It involves overseeing concierge operations to deliver exceptional guest experiences.
* Lead a team to manage visitor registration, pass issuance, and building access while maintaining a healthy and safe work environment.
* Liaise with stakeholders to maintain a premium front-of-house environment and immaculate presentation of the reception.
This position requires strong leadership skills, excellent communication and interpersonal skills, as well as the ability to remain calm under pressure and manage multiple priorities.
About You
We are looking for an experienced leader who has worked in a similar capacity within corporate concierge, hotel reception, or guest services environments.
* You should have a proven track record of success in leading teams and managing complex operations.
* Excellent communication and interpersonal skills are essential, as you will be interacting with clients, colleagues, and other stakeholders on a daily basis.
* You must be able to remain calm under pressure and think critically to solve problems.
What We Offer
We offer a competitive salary and benefits package, including paid training and professional development programs.
* Paid training and professional development opportunities.
* Complimentary corporate uniform.
* Access to wellness and mental health support initiatives.