Overview
We're hiring a hands‑on Venue General Manager to lead with impact, drive success, and bring the CHI vibes to Balaclava. This is a full‑time opportunity offering a flexible roster with both day and night shifts.
What you'll be doing:
* Lead by example – deliver outstanding guest experiences and set the standard for your team.
* Coach & inspire – motivate and develop your team to perform at their best.
* Drive standards – uphold excellence in service, quality, safety, and presentation.
* Financial accountability – manage labour, COGS, and P&L to deliver strong results.
* Build culture – recruit, train, and retain top talent, fostering a positive, high‑performing team.
* Community focus – connect with the local area through events and partnerships to grow the Yo‑Chi love.
Why Yo‑Chi?
* Competitive salary + quarterly bonuses – your results and leadership are recognised and rewarded.
* Give back together – enjoy 2 paid volunteer days each year to make a difference with your peers.
* Career progression – we're developing leaders, not just opening venues.
* Flexible roster – both day and night shifts.
* Free Yo‑Chi every shift (plus generous discounts) – CHI‑LICIOUS
* Culture worth sticking around for – connection at the heart of everything we do.
* Wellbeing first – access to our Happiness Hub for wellness, learning, and support.
* Booming brand energy – part of one of Australia's fastest‑growing hospitality groups.
Who we're looking for:
* An experienced leader in hospitality or retail, ideally with high‑volume or multi‑site management experience.
* Confident in managing financial performance (labour, COGS, budgets, P&L).
* Energetic, resilient, and motivated to grow with Yo‑Chi.
Ready to make a real impact?
Apply today and take the next step in your leadership journey at Yo‑Chi Balaclava
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