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Senior Recruitment Consultant - Federal Government & Defence at Paxus - Technology + Digital Talent
Senior Salesforce Support Engineer
* Location: ACT & VIC
* Contract Type: 12 month contracts + 12 months
* Clearance: Australian Citizenship Required
Our Federal Government client is seeking a Senior Salesforce Support Engineer to join a dynamic and fast-paced government technology environment. As part of a large digital transformation program, this role is critical in supporting and enhancing cloud-based services, ensuring efficient and accessible solutions are delivered to end users across the country.
To be successful in this role you must:
* Maintain and configure Service Cloud, Health Cloud, and Digital Experience applications.
* Investigate and troubleshoot OmniStudio components (FlexCards, Omniscripts, Data Raptors, Integration Procedures).
* Build end-to-end automated processes using Salesforce declarative tools.
* Administer system configurations, user management, and data integrity within the Salesforce platform.
* Monitor and deploy changes using an established DevOps framework and version control systems.
* Troubleshoot integration issues across platforms including MuleSoft.
* Perform log analysis and support the development of event monitoring and alerting.
* Document system configurations, processes, and provide technical training and knowledge transfer.
* Collaborate across business, architecture, and data teams in an Agile environment.
* Stay current with Salesforce releases and assess the impact of new features.
To be considered for this role you must have:
* Minimum 5 years' experience working within the Salesforce ecosystem.
* Proven experience with Salesforce Industries and OmniStudio components.
* Strong understanding and hands-on exposure to Object-Oriented Programming and Apex (Triggers, Controllers, Classes) for debugging and minor enhancements.
* Proficient in version control, branching, and metadata deployment practices.
* Salesforce Certifications: Salesforce Admin (ADM201 or ADM211) and Platform App Builder.
* Prior experience supporting Experience Cloud.
* Familiarity with HTML, CSS, JavaScript is an added advantage.
* Salesforce Platform Developer I or Vlocity Certification will be highly regarded.
* A strong interest or experience in accessible design and development.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Irina Alrogi on +61 (0)2 6151 9203 or email: ialrogi@paxus.com.au and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Information Services
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