Health and Security Assistant, Mental Health Intensive Care Unit - Eastern Suburbs Mental Health Service
Employment Type: Permanent Full TimePosition Classification: Health and Security AssistantRemuneration: $66209.91 per annum, plus superannuationHours Per Week: 38Requisition ID: REQ634367Location: Randwick, SydneyApplications close date: 1 February 2026
Do you believe everyone deserves to feel safe, respected, and supported? We're looking for a committed Health & Security Assistant who shares our values and wants to make a genuine difference in the lives of patients, staff, and visitors.
In this role, you'll help create an environment grounded in dignity, empathy, and trust within a mental health care setting where care comes first. Working alongside a compassionate, multidisciplinary team, you'll support recovery and wellbeing through calm, respectful, and low‐conflict interactions that put people at the centre of everything we do.
This is more than a job – it's an opportunity to contribute to meaningful care, uphold shared values, and be part of a team dedicated to positive outcomes and lasting impact.
What You'll Do
As a trusted and valued member of our team, you'll help create a safe, calm, and therapeutic environment where people feel respected, heard, and supported. Your role is grounded in trauma‐informed and recovery‐oriented care, recognising each person's strengths, experiences, and right to dignity.
Through your presence, professionalism, and compassion, you'll support positive outcomes for patients while contributing to a secure and welcoming environment for staff and visitors.
Your responsibilities will include:
* Responding to critical incidents in a calm, respectful, and proportionate manner that prioritises safety and minimises distress
* Supporting patients by safely accompanying them to appointments and other areas, promoting reassurance and trust
* Helping maintain a clean, orderly, and welcoming unit that supports wellbeing and recovery
* Assisting with daily activities and engagement programs that encourage connection, participation, and routine
* Completing regular environmental and safety checks to maintain high standards of care
* Testing, monitoring, and maintaining duress alarms and safety equipment to ensure readiness and reliability
* Working collaboratively with nursing and clinical staff, contributing to a unified, person‐centred approach to care
You'll also have opportunities to work across multiple Mental Health Inpatient Units, allowing you to broaden your experience, deepen your understanding of recovery‐focused practice, and make a meaningful contribution across diverse settings.
Why Join Us?
We offer more than a job – we offer purpose. You'll be supported by an experienced, collaborative team and given opportunities to grow your skills in a rewarding healthcare environment.
With us, you'll:
* Work in a team that values respect, teamwork, and shared learning
* Develop a stable and fulfilling career in mental health and security
* Contribute to a workplace that prioritises compassion, safety, and wellbeing
If you have strong communication skills, a calm and professional approach, and a genuine desire to support others, we encourage you to apply.
Additional Information and Benefits
* An eligibility list may be created for future Permanent Full Time positions
* Up to 12 allocated days off each year (for full‐time employees) in addition to annual leave
* Salary packaging options that reduce your taxable income and increase your take‐home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing
* Discounted gym memberships with a Fitness Passport
* Employee Assistance Program (EAP) for employees and family members
* Discounted Private Health Insurance
Selection Criteria
* Demonstrated understanding of mental health issues and an ability to work within an acute mental health setting
* Commitment to interact with patients and facilitate unit activities
* Demonstrated ability to perform duties and tasks with minimal supervision
* Demonstrated excellent interpersonal skills and the ability to work effectively as a team member
* Good written and verbal skills and sound computer and keyboard skills
* Current Class 1C NSW drivers licence (unrestricted) and Current 1A Security licence
* Demonstrated experience in the security and/or health industry and knowledge of duress alarm systems
* Sound knowledge of WH&S issues and understanding of the requirement for strict confidentiality
Core Values and Inclusion
Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace. We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social‐economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.
Reasonable Adjustments
NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD‐Recruitment‐MentalHealth@health.nsw.gov.au and let us know.
Information for Applicants
* An eligibility list may be created for future vacancies
* Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing
* Applicants will be assessed against the essential requirements and selection criteria contained within the position description
* Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
* We do have an Aboriginal Workforce Team that can also provide support (SESLHD‐AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website
Interviews are expected to be held between 9 February 2026 and 13 February 2026.
Learn more about us here: South Eastern Sydney Local Health District
Where you'll be working
You will be working in MHICU, PECC and inpatient units within ESMHS, located on the Prince of Wales Hospital campus, Randwick.
Apply now and be part of a team making a real difference. For more information we encourage you to contact Nicole Sheehan at nicole.sheehan@health.nsw.gov.au.
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