As an experienced Operations Team Leader, you will play a vital role in guiding a dynamic team of Lifeguards and Duty Managers at the Wangaratta Sports and Aquatic Centre (WSAC).
Key Responsibilities:
* Lead and motivate a passionate team to deliver exceptional results.
* Oversee daily operations to ensure safety, efficiency, and outstanding service quality.
* Collaborate with senior leaders to drive innovation and continuous improvement initiatives.
* Champion a positive, inclusive, and high-performing workplace culture that fosters growth and development.
Requirements:
* Strong leadership skills with a hands-on, people-first approach, combined with a passion for delivering outstanding customer experiences.
* Calm, organised, and solutions-focused under pressure, with excellent communication and interpersonal skills.
* A team player who thrives in dynamic environments, is adaptable, and can work collaboratively with colleagues across the organisation.
* Ability to inspire and motivate others to achieve their best, while maintaining a safe and healthy work environment.
Why You'll Love Working with Us:
* Be part of a supportive, passionate team that values its people and strives for excellence in all aspects of our work.
* Ongoing personal and professional development opportunities, ensuring you stay up-to-date with industry trends and best practices.
* Work in one of Victoria's most vibrant regional communities, offering a unique blend of urban and rural living.
* Enjoy free gym and pool memberships, access to the Employee Assistance Program, and free parking, as well as other benefits that enhance your overall wellbeing.
* Contribute to shaping the future of one of the state's leading regional sporting facilities, making a real difference in the lives of our customers and the community.