1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.THE OPPORTUNITYJoin our claims team in Sydney in our Emergency Services portfolios. You will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.The Case Manager role is a crucial aspect to assisting an injured worker get their lives back. You will be the central point of contact for the injured worker, employer and any stakeholders that are part of the treatment plan to help the injured worker return to employment.This will be a permanent, full-time position based in the Sydney office, with flexibility to work from home once fully trained.Your ResponsibilitiesOversee a caseload of workers’ compensation claims, with a focus on both physical and psychological injuriesDevelop and maintain strong, collaborative relationships with key stakeholders including injured workers, employers, treating practitioners, and rehab providers to support successful return-to-work outcomesDrive timely and proactive strategies that promote recovery and facilitate sustainable return-to-work plansAbout YouProven experience in delivering exceptional customer service, supported by strong and confident communication skillsExperience in allied health, Workers Compensation or insurance is highly desirable for this role but not essentialA genuine passion for supporting individuals in their return-to-work journeyDemonstrated ability to work collaboratively within a team and adapt in a fast-paced, dynamic environmentProactive, self-motivated, and able to think creatively when engaging with a diverse range of stakeholdersAble to show empathy and maintain resilience during complex or challenging conversationsA strong track record of building rapport and fostering collaborative relationships with clients and customersWhat We OfferWe stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.EML provides career opportunities and great employee benefits, including:A vibrant, collaborative innovative team cultureFlexibility with opportunity to WFH when you are fully trained in your role.A corporate wellbeing program with discounted health insurance and gym membershipAccess to discounts at over 350 retailers through our Rewards Hub programEntitlement to an annual tenure and performance-based recognition rewardComprehensive learning and development supportCompanywide events to celebrate success.Quarterly Reward and Recognition AwardsUp to 16 weeks paid parental leave, plus superWe value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesInsuranceReferrals increase your chances of interviewing at EML Group by 2xGet notified about new Case Manager jobs in Sydney, New South Wales, Australia.Expression of Interest: Senior Case Manager, Sydney NSWExpression of Interest: NSW Senior Case Manager & National RTW CoordinatorSydney, New South Wales, Australia 11 hours agoSydney, New South Wales, Australia 1 day agoDrug and Alcohol Counsellor (Psychologist, Social Worker, Counsellor)St Leonards, New South Wales, Australia 1 week agoMacquarie Park, New South Wales, Australia 1 month agoMillers Point, New South Wales, Australia 1 week agoSurry Hills, New South Wales, Australia 2 weeks agoMacquarie Park, New South Wales, Australia 21 hours agoSydney, New South Wales, Australia 22 hours agoHurstville, New South Wales, Australia A$75,000.00-A$87,000.00 3 weeks agoMacquarie Park, New South Wales, Australia 3 weeks agoHarris Park, New South Wales, Australia 1 week agoSenior Social Worker (Level 4) - Harm Reduction Programs - Drug Health ServicesRedfern, New South Wales, Australia 6 days agoSenior Forensic Practitioner-Psychologist, Social Worker, OT, Behaviour SupportSydney, New South Wales, Australia 2 weeks agoMacquarie Park, New South Wales, Australia 2 weeks agoSenior Mental Injury Claims Case ManagerMacquarie Park, New South Wales, Australia 3 weeks agoKogarah, New South Wales, Australia 6 days agoTeam Leader/Clinical Lead (Clinical Nurse Consultant Gde 3, Clinical Psychologist, Occupational Therapist Lvl 4, Social Worker Lvl 4, Speech Pathologist Lvl 4) – ELVER Program – Temp FTWarwick Farm, New South Wales, Australia 1 week agoCriminal Lawyer - Legal Writing OpportunitySydney, New South Wales, Australia 2 weeks agoSenior Social Worker (Level 4) - Harm Reduction Programs - Drug Health ServicesTeam Leader/Clinical Lead (Clinical Nurse Consultant Gde 3, Clinical Psychologist, Occupational Therapist Lvl 4, Social Worker Lvl 4, Speech Pathologist Lvl 4) – ELVER Program – Temp FTParramatta, New South Wales, Australia 1 day agoCriminal Lawyer - Legal Writing OpportunitySydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoWe’re unlocking community knowledge in a new way. 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