Job Advertisement: Hardware TechnicianCompany: The Mobile Hub (Gladstone) Pty LtdLocation: Gladstone, QLD 4680Employment Type: Full-timeSalary: $ 73,150.00- $ 83,150.00About UsEstablished in 2012, The Mobile Hub has built a solid reputation as a trusted and efficient provider of mobile, tablet, and laptop repair services.
With service locations in Gladstone, QLD 4680, we are dedicated to delivering fast, affordable, and high-quality technical support.
Our core mission is to make tech assistance accessible and cost-effective, empowering customers to confidently choose repair over replacement.
Backed by a passion for technology and a commitment to customer satisfaction, we continue to raise the bar in device repair services.Position OverviewWe are seeking a skilled and detail-oriented Hardware Technician to join our growing team in Gladstone.
This is an exciting opportunity for a motivated professional who is passionate about electronics, thrives in a hands-on technical environment, and is committed to providing outstanding customer service.Key ResponsibilitiesSupport and maintain computer systems and peripherals by installing, configuring, testing, troubleshooting, and repairing hardware.Diagnose and troubleshoot hardware faults in mobile phones, tablets, laptops, and other electronic devices.Perform precision repairs and component replacements, including screens, batteries, connectors, and motherboards.Install and configure software or firmware updates relevant to hardware functionality.Conduct quality control checks to ensure all repairs meet company standards.Maintain an organized and safe workspace, ensuring the proper care and handling of tools and equipment.Keep accurate records of all repairs, parts used, and customer interactions for tracking and quality assurance.Assist customers with technical queries, offering clear and professional explanations of issues and solutions.Stay informed about emerging technologies, industry repair trends, and newly released device models.Adhere strictly to ESD (Electrostatic Discharge) safety protocols and follow all internal repair procedures.Skills and QualificationsMinimum of 1 year of hands-on experience in electronic device repair or a related technical field.Certificate or diploma in Information Technology, Electronics, or a similar discipline preferred.Excellent technical aptitude with strong attention to detail and accuracy.Sound understanding of mobile devices and computer hardware architectures.Strong problem-solving skills and the ability to work under minimal supervision.Effective communication and customer service skills.Ability to multitask and prioritize workload in a fast-paced environment.What We OfferA collaborative, supportive, and inclusive work culture.Continuous learning and career development opportunities.Access to industry-leading repair tools and resources.The chance to work with a growing company with a solid customer base.Competitive salary and performance-based growth opportunities.How to ApplyIf you are enthusiastic about technology, take pride in your work, and are eager to grow your skills in a dynamic repair environment, we would love to hear from you!
Please submit your updated resume and a cover letter highlighting your relevant experience and interest in the role.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?
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