Key Responsibilities
* Revenue Growth – Develop data-driven revenue strategies, optimise pricing, reduce churn, and expand sales opportunities.
* Sales Leadership – Drive sales performance, enhance pipeline efficiency, and improve conversion rates.
* Customer Success – Strengthen retention, increase adoption, and maximise customer lifetime value through a structured success framework.
* Marketing – Elevate brand positioning, run targeted campaigns, and boost acquisition and retention.
* Operations – Optimise service delivery, streamline support workflows, and ensure compliance.
* Strategic Partnerships – Identify and secure partnerships that drive long-term growth.
* Revenue Forecasting & Reporting – Deliver accurate revenue insights to leadership and the Board.
* KPIs & Metrics – Monitor key revenue and customer success indicators.
* Talent Development – Build and mentor high-performing commercial teams.
* Cross-Functional Collaboration – Align revenue strategy with Product, Tech, and Finance teams.