Job Opportunity:
This is a permanent, full-time position in a supportive and friendly environment.
The role offers the chance to deliver exceptional customer service, accurate data entry, and resolve product issues with autonomy and ownership.
Key Responsibilities:
* Displaying high-level internal and external customer service
* Accurate data entry of customer orders
* Handling inbound telephone enquiries and troubleshooting product issues
* Liaising with key stakeholders and service providers
* Ensuring customer needs are met within required timeframes
Requirements:
* Strong Customer Service and order processing skills
* Excellent written and verbal communication skills
* Positive and professional can-do attitude
* Ability to work autonomously
* Experience in similar sales and distribution environments preferable
Benefits:
You will be part of a global brand with a strong market presence, serving major retailers. The team offers a welcoming and supportive work environment and a competitive salary package.
About This Role:
This job opportunity is ideal for those who enjoy delivering excellent customer service and have a background in similar roles. You will have the chance to take ownership and responsibility for meeting customer needs.