Employment Type: Various
Position Classification: Administration Officer Level 3
Remuneration: $35.85 - $36.96 per hour plus superannuation
Requisition ID: REQ643531
Location: Sutherland Hospital
Applications Close: 8 March 2026 - 11:59pm
About the opportunity
NSW Health Pathology is currently recruiting for a permanent full time and a temporary part time at 32 hour per week to join our team at the Call Centre Administration Officer located in Sutherland Hospital in Caringbah. Situated in Sydney's southern suburbs, Sutherland Hospital is a respected district general hospital and part of the South Eastern Sydney Local Health District, offering a supportive and professional working environment.
This role is ideal for individuals with strong communication skills, administrative experience, and a passion for customer service. In return, you'll enjoy flexible working arrangements, generous leave entitlements, NSW Health employee benefits, and opportunities for ongoing training and career development. If you're ready to make a meaningful impact in a vital area of healthcare, we encourage you to apply today.
What you'll be doing
The Call Centre Administration Officer will provide support to the Call Centre whilst providing administrative support to clinicians both internal and external to NSW Hospitals across the Sydney South East, GP surgeries, patients, as well as other external pathology providers. The Administration officer will provide an effective full range of administrative support services, including responding to telephone enquiries, filing and records management, data input and management, mail receipt and sorting, maintenance of registers, photocopying, compilation of annuals and reports to support the smooth running of the service.
What we can offer you
* Financial Benefits - Generous salary packaging options and other fringe benefits
* Work-life balance - Up to 12 additional days off per year in addition to Annual Leave (for full-time employees only)
* Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning
* Health & wellbeing - Fitness Passport gym discounts and Employee Assistance Program (EAP) for staff and families.
Interested in joining Australia's largest public pathology service? Apply now by addressing the following questions:
* Demonstrated ability to plan, prioritise and organise own work, display time management skills taking into account the impact on others to achieve results to meet deadlines.
* Demonstrated ability to use computer hardware, software applications and electronic administration systems and Microsoft Office programs, including Outlook, Word, PowerPoint and Excel to complete requirements of the role.
* A demonstrated ability to perform a wide range of administrative tasks in a high volume work environment under general instruction requiring minimal supervision.
* Demonstrated superior oral and written communication, interpersonal and negotiation skills.
* Demonstrated ability to build and maintain clear and effective communication with clients, clinicians, and team members.
Information for applicants
* NSW Health Pathology is an equal opportunity employer committed to an inclusive workplace. We value, and welcome all suitably qualified applicants regardless of age, background, disability, sexual orientation or gender identity.
* NSW Health Pathology is committed to providing accessibility and reasonable accommodations and ensuring our recruitment process is flexible, inclusive, and free from barriers, promoting equal opportunities for all to succeed. Please reach out if you need adjustments.
* NSW Health Pathology is committed to growing the Aboriginal workforce in public health. For Aboriginal candidates, support is available through the Stepping Up website
* You must have valid working rights in Australia for the duration of the appointment to be eligible to apply.
* All workers must meet NSW Health's vaccination and screening requirements before starting employment. See PD2024_15 for more detail. The preferred candidate may be required to undergo a functional assessment prior to appointment.
* An eligibility list may be created for similar vacancies in the future.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
3) For role related queries or questions contact Kathryn Howie on
To learn more about NSWHP please visit "Life at NSW Health Pathology" or connect with us on LinkedIn!