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17037i | customer service administrator (permanent – parking on site)

Brisbane
Permanent
TONI&GUY Australia Pty Ltd
Customer Services agent
Posted: 1 September
Offer description

With nearly 40 years' experience supplying to infrastructure industries, our client is a trusted provider of specialised products and solutions across mining, civil, agriculture, and aquaculturesectors. Recognised as a one-stop shop, they offer a comprehensive range of industrial piping and valve solutions, consistently setting industry benchmarks forquality, innovation, and reliability.

We are currently seeking a motivated and customer-focused administrator to support their sales and service operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys working collaboratively, and takes pride in delivering excellent service.

Key Responsibilities:

* Process sales and purchase orders, invoices, and delivery updates
* Handle inbound customer enquiries and make outbound service calls as needed
* Coordinate transport and scheduling for outgoing orders
* Monitor overdue orders and update due dates
* Prepare estimates and quotes in line with pricing policies
* Liaise with warehouse and internal teams to manage stock and order accuracy
* Support sales team with quotations and general enquiries
* Provide general administration support across the business and suggest process improvements

What You'll Bring:

* Experience in administration and/or internal customer service roles
* Strong organisational skills and the ability to multitask
* A customer-focused mindset and excellent interpersonal skills
* Confident communication and solid time management capabilities
* Proficiency in Microsoft Office Suite (Word, Outlook, Excel) – intermediate level required
* High level of accuracy in data entry and administrative work
* Familiarity with ERP systems (ProfitPlus an advantage, however, not essential as training will be provided in systems)

On offer:

* Permanent, full-time position with long-term stability
* Convenient location with onsite parking
* Supportive team environment with approachable leadership
* Opportunities to grow within a highly reputable and expanding business

This is a great opportunity to grow your career in a supportive and professional environment, working with a well-established business that values quality service and team collaboration. A salary range between $65,000 – $75,000 (plus superannuation) will be negotiated based on skills and experience.

Next Steps:

Apply today or contact Kylie on(07) 3812 2920for further information (or emailkylie@topoffice.com.au). We look forward to hearing from you

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Home > Jobs > Customer Service jobs > Customer Services agent jobs > Customer Services agent jobs in Brisbane > 17037I | Customer Service Administrator (Permanent – parking on site)

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