Overview
Swan Hill District Health is pleased to offer the opportunity for an office administrator to join our Radiology team. The Radiology Office Administrator will provide high level all-rounder administrative support and customer service enabling the delivery of a quality medical imaging service to the community and clinicians. The successful applicant will demonstrate excellent interpersonal, communication and leadership skills.
About the role
- Service hours of Radiology are 8.30 am – 5.00 pm Monday to Friday
- The successful applicant will be required to work 24 hours week
- Work in a supportive and approachable team with a high focus on skills and training
- Variety in work and a sense of achievement
- Help build and develop the business operations of the Radiology Department
Key Responsibilities
- Customer Service – ensuring excellence in the delivery of customer service to all patients, staff and visiting medical staff
- Stakeholder Liaison – liaising with key stakeholders to maintain and increase referral network through liaising and building relationships with key stakeholders
- Accounts Management – Responsible for all patients’ billings, invoicing and processing and, management of aged debtors
- Staff Management – Responsible for the training and ongoing development of the SHDH Radiology administrative & reception staff
- Business Development – deliver success through innovative and strategic business development and improving process efficiencies
About You
- Previous demonstrated leadership qualities and/or management experience is essential
- Demonstrated capability of working independently with a high level of autonomy
- Previous demonstrated experience in account keeping, billing and revenue efficacy
- Demonstrated time management and work prioritisation skills
- Demonstrated ability to develop and assess department workflow to improve efficiency
- Demonstrated high level verbal and written communication skills
- Competency in use of software applications such as Windows and Microsoft Office
- Out of the box thinking for business/sales and process efficiencies
- Competency in Medical Terminology
- Commitment to excellent client service and organisational values of connected care, best experience
- Evidence of immunisation records/history as part of the Health Services Act 1988, 2020 Amendment (Mandatory Vaccination of Healthcare Workers)
- Current National Police Check and Working with Children check
- Familiarity with stock control and ordering including Oracle ordering systems
- Previous experience working in a Radiology environment
- Familiarity with Radiology software Comrad or similar RIS
About Swan Hill District Health
Swan Hill District Health is a 143 bed (including Aged Care), fully integrated rural public health facility servicing a greater community of around 35,000 people. Our vision is to provide clear, connected care, best experience for our community. SHDH is a compassionate, family friendly employer where every employee is a valued team member. Inclusive of a perfect work/life balance, SHDH also provides: discounted corporate gym memberships, free onsite car parking, professional development opportunities, salary sacrifice/packaging, and an Employee Assistance Program.
Enquiries and how to apply
Enquiries about this role should be directed to Sudha Lohat, Radiology Manager. To apply for this position, email the completed Application for Employment form, cover letter, CV and response to the key selection criteria to the provided email address. You will find the full position description containing the key selection criteria and application form on our website SHDH Jobs. Swan Hill District Health reserves the right to commence interview immediately upon receipt of applications and appoint once a successful candidate has been acquired.
Closing date
Closing Date: 23rd October 2025
Equal opportunity
Swan Hill District Health is an equal prospect employer committed to diversity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
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