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Investigations officer

Darwin
NT Government - Department of Corrections
Posted: 26 February
Offer description

Job description

Agency Department of Corrections Work unit Professional Standards Unit

Job title Investigations Officer Designation Administrative Officer 6

Job type Full time Duration Ongoing

Salary $99,519 - $110,953 Location Darwin

Position number 22362 RTF Closing 11/03/2026

Contact officer Robert Northey on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or

job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go

to the OCPE website.

Primary objective

As a member of an investigations team, conduct investigative work and reviews within the Department of Corrections into code

of conduct matters, operational incidents or risk incidents impacting the Corrections Department, and provide accurate, evidence-

based reports in accordance with investigations methodology. Contribute to thematic reviews, report findings, and offer

recommendations that enhance the governance and operational efficiency of the Department.

Key duties and responsibilities

1. Conduct investigative work by managing inquiries into complaints, misconduct, and operational incidents as directed by the

Manager and Director PSU, while ensuring adherence to relevant legislation, such as the Public Sector Employment and

Management Act (PSEMA).

1. Document investigation findings thoroughly, providing well-supported, evidence-based insights and recommendations that

assist senior management in making informed decisions and improving operational standards.

1. Assist in prioritising and managing inquiries by identifying key investigative needs, conducting fact-finding activities, and

providing support to senior officers in gathering information that informs ongoing or new investigations.

1. Actively contribute to audits and compliance reviews of DOC operations, compiling findings, and offering recommendations

to improve processes, reduce risk, and promote adherence to organisational policies.

1. Collaborate with NT Police, the Ombudsman, the Anti-Discrimination Commissioner, and other external bodies, to support

complex, multi-agency investigations, ensuring alignment, professionalism, and effective information sharing.

1. Maintain strict confidentiality and compliance by securely managing all investigative materials, adhering to privacy legislation,

records management protocols, and FOI requirements to protect sensitive information and uphold integrity.

Selection criteria

Essential

1. Experience in conducting complex investigations, with expertise in handling inquiries and interviews into procedural and

operational breaches, complaints, and operational incidents while adhering to legislative and procedural standards.

2. Ability to produce clear, detailed briefs of evidence, including recommendations for operational improvements, with a strong

focus on providing insights that support senior-level decision-making and organizational accountability.

3. Demonstrated capacity to manage multiple investigations simultaneously, with strong attention to detail and a commitment to

meeting deadlines and prioritizing tasks effectively under pressure.

4. Highly developed abilities to assess evidence accurately, identify trends or patterns, and offer relevant insights to inform

investigative approaches. Skilled in problem-solving within a structured investigative setting.

5. Strong understanding of relevant legislation, including PSEMA, with the proven ability to interpret and apply these frameworks

effectively in investigative work.

6. Demonstrated ability to manage sensitive information with the utmost discretion, ensuring strict compliance with records

management and privacy protocols, and maintaining high standards of integrity and confidentiality.

Desirable

1. Experience in the use of an electronic records system, Excel, Word and database application computer programs.

2. Relevant investigation qualifications, e.g. Certificate IV in Government Investigations.

Further information

Shortlisted applicants will be required to complete a pre-employment questionnaire, and the successful applicant/s will be

required to undergo a criminal history check confirmed by fingerprints and name check. A positive criminal history will not

necessarily exclude an applicant from this position. All NT Correctional Services employees are subject to random drug and alcohol

testing.

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