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Customer service manager

Port Lincoln
Woolworths Group
Customer Service Manager
Posted: 2 September
Offer description

Roster option 1Start day - End dayStart time - End timeMonday - Sunday 9:00 AM - 6:00 PMEngaging and inclusive team environment where you can be yourself while delivering a consistently good shopping experience for our customersSupport in your leadership role through the Store Leadership Pathway, providing the next chapter to your career in retailAttractive team benefits & perks with brands you'll know and loveAbout The RoleOur Department Manager roles continue to shape your future into an interesting, fulfilling, and exciting career at Woolworths Group.Supported by our Store Leadership Pathway, you will develop your leadership skills and department capabilities to lead your department and continue building your career.Department Managers are responsible for end-to-end leadership of their department, fostering a connected, flexible, and high-performing team committed to serving our customers and communities.As a leader who cares, you will play a key role in the day-to-day functions of the department while working closely with the store leadership team and team members to ensure a great shopping experience for customers and a great place to work for our team.Everyone should have the opportunity to reach their full potential.
Being a Department Manager is a step towards a career in Store Management or Support, or an opportunity to become an expert in your field.What You'll DoAs a Customer Service Manager at Woolworths Supermarkets, your customer service, communication, and planning skills will help you roster your team effectively, reduce queue wait times, improve the customer pickup experience, manage tobacco inventory, and ensure legal compliance.What You'll BringAbility to engage and role model ways to delight our customers through Everyday ACTs - Acknowledge, Care & ThankMake safety a top priority for team and customers by ensuring correct processes are followedA strong desire to lead department operations and support your team dailyAbility to work well with others through collaboration to achieve great outcomesAwareness of your leadership style and a desire to grow into a future leaderAn appreciation of working across stores to enable a positive shopping experienceA curious mindset to develop your skills and support your career growthWhat You'll ExperienceOur Team Members are at the heart of everything we do.
We support your career journey and reward great work:Opportunities to grow your skills through our Stores Leadership PathwayFlexibility to support your personal lifeWorkplace support including 24/7 access to the Sonder App for you and your familyPaid parental leave for primary caregivers with resources on balancing family & workFlexible leave policies to focus on what matters to youEndless possibilities with Woolworths GroupWe are part of Woolworths Group – over 200,000 passionate and diverse team members working together to create better experiences for our customers.We support innovation, flexible work, and career growth to make a meaningful impact.
The possibilities for what we can achieve together are endless.Everyone belongs at Woolworths GroupWe value diversity, equity, inclusion, and belonging.
Our diverse teams enrich our business and enable us to innovate and solve problems effectively.We aim to create an inclusive workplace where everyone feels they belong, can be their best self, and reach their full potential.We encourage all candidates to apply and request any necessary adjustments during the hiring process.Discover more opportunities with Woolworths Group.
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