Customer Experience Specialist
At BIG W, every day is an opportunity to make a difference. We're a dynamic team that thrives on inclusivity, stability, and career growth.
About the role:
We're looking for someone who can deliver exceptional customer experiences across various departments and tasks. Your day could involve helping customers find products, replenishing stock, packing online orders, or ensuring a smooth checkout experience.
Key responsibilities:
* Providing top-notch customer service
* Working collaboratively with the team to achieve common goals
* Being agile and adaptable in a fast-paced environment
* Reliability and flexibility to work a varied roster including evenings and late nights
What we offer:
* A supportive team culture that values diversity and inclusion
* Competitive rewards program and team discounts
* Endless career possibilities within a global business
* Flexible work arrangements to suit your needs
Our culture:
We believe in embracing diversity, taking on challenges with creativity, and fostering a culture of mutual respect, care, and curiosity. Our teams thrive on collaboration, support, and learning from each other.