Experience & Engagement Manager - Contract
We’re looking for a passionate and strategic Marketing Manager – Experience & Engagement to join our Retail Town Centre team within the Customer & Digital division. This role is pivotal in shaping the customer experience across our Destinational Centres, driving engagement through innovative marketing campaigns that deliver commercial outcomes and strengthen community connections.
Reporting to the Senior Marketing Manager,you’llcollaborate with internal stakeholders and external partners to design and implement campaigns, activations, and programs that elevate the Stockland brand and enhance the customer journey.
WhatYou’llDo
Develop and implementmarketingstrategies aligned to asset-level marketing plans and business objectives.
Design and delivermulti-centreand local campaigns tailored to key customer segments and areas of opportunity.
Manage agency relationships, including briefing and rollout of creative work.
Integratecustomer andretailer insights into marketing strategies and activations.
Support PR strategy execution and contribute content for marketing communications.
Assistin budget allocation, forecasting, and management of centre marketing and overhead budgets.
Build strategic stakeholder relationships across assets and within local communities.
Lead community relations initiatives including events and sponsorships.
Identifyand manage risks associated with marketing initiatives.
Mentor and support Marketing Executives.
About You
You thrive in environments where creativity meets strategy.You’redriven by the opportunity to make a meaningful impact on customer engagement and community connection, andyou’reexcited to contribute to a team that values excellence, accountability, and collaboration.
Experience & Skills That Count
Experience within a property, real estate,hotelor entrepreneurial based environment
Proven experience intraditionalmarketing management, strategic planning, and stakeholder engagement.
Strong understanding of customer insights, integrated communications, and campaign performance optimisation.
Ability to diagnose customer pain points and implement strategic responses.
Skilled in data analysis and insight sharing to inform decision-making.
The Right Mindset
Customer-centric with a passion for delivering exceptional experiences.
Adaptive and collaborative, withthe ability to work autonomously.
Commercially astute and able to prioritise effectively.
Committed to innovation and digital transformation.
The Stockland Proposition
At Stockland,we’recreating better places and experiences for everyone. We offer a versatile and inclusive workplace, opportunities for career development, and a culture that celebrates innovation and teamwork.
Why Stockland
Join a companythat’sshaping the future of retail and community engagement. Be part of a team that values your ideas, supports your growth, and empowers you to make a difference.
Ready to make an impact?Apply now and help us create better experiences for our customers and communities.
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