APS5 Project Support Officer and APS6 Senior Project Support Officer, Canberra
Position Type: Ongoing and Non‐Ongoing
Location: Canberra
Salary: $88,833 - $111,702
Merit pool may be created to fill future vacancies with the same or similar requirements. Valid for up to 18 months.
Overview
As a Project Support Officer (PSO) at the Australian Criminal Intelligence Commission (ACIC), you will provide high‐level administrative, financial, and operational support to ensure the successful delivery of the Agency's programs and projects. We are looking for delivery‐focused professionals capable of managing multiple priorities under pressure within a complex, highly regulated government environment.
As an ACIC PSO, you will operate across critical agency sectors, including Intelligence Operations, Intelligence and Information Systems, the National Police Checking Service, and Corporate and Enabling Services.
Role Responsibilities
APS5 Project Support Officer
* Project Administration: Coordinate project lifecycle activities, maintaining schedules, tracking budgets, and drafting and maintaining quality and version control of critical project artefacts.
* Governance & Secretarial Support: Deliver comprehensive secretariat duties for program/project governance committees, including preparing agendas, minutes, and tracking action items.
* Task Prioritisation: Manage competing priorities and deliver delegated tasks across multiple concurrent projects under the guidance of Project Managers.
* Stakeholder Engagement: Act as a central point of contact for diverse stakeholders to facilitate clear communication and build collaborative working relationships.
* Change and Risk Tracking: Identify, document, and manage project changes and risks in accordance with established agency governance frameworks and EPMO standards.
* Methodology Application: Utilise and adapt across various delivery frameworks (including Agile, Prince2, MSP, and Hybrid models) to support diverse project teams.
APS6 Senior Project Support Officer
* Project Management & Oversight: Lead project lifecycle activities, managing schedules, overseeing budgets, and approving critical project artefacts for high‐level clearance.
* Strategic Governance: Manage secretariat functions for complex governance committees, advising chairs on agenda formulation, strategic risks, and action implementation.
* Independent Delivery: Prioritise and deliver complex tasks across multiple projects, exercising high‐level autonomy and independent judgment with minimal supervision.
* Strategic Stakeholder Engagement: Negotiate and influence diverse, high‐level stakeholders to resolve complex issues and build long‐term collaborative partnerships.
* Risk & Change Management: Anticipate, analyse, and mitigate project risks and changes, designing mitigation strategies within agency frameworks.
* Methodology Leadership: Champion and mature project delivery frameworks (Agile, Prince2, MSP, Hybrid), mentoring junior staff in execution.
Desirable Skills and Experience
Qualifications & Education
* Diploma or Bachelor's Degree in Business Administration, Information Technology, Project Management, or a related discipline.
* Professional Certifications in Agile/Scrum, PRINCE2, or PMBOK frameworks (for APS5) or Advanced/Practitioner‐level Certifications in Agile/Scrum, PRINCE2, MSP, or PMBOK frameworks (for APS6).
* Prior experience supporting or delivering project support within an intelligence, law enforcement, or highly secured information systems environment is highly beneficial.
Eligibility
* Citizenship – Applicants must be an Australian citizen.
* Security Clearance – Successful applicants will be required to obtain and maintain a minimum Negative Vetting 1 security clearance.
* Pre‐Employment Screening – All candidates must satisfy an Organisational Suitability Assessment (OSA) prior to being offered employment at the ACIC.
Diversity and Inclusion
The ACIC is committed to diversity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, neurodiverse, mature aged employees, and carers.
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