Customer Service Representative
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through outstanding service.
Key Responsibilities:
* Provide top-notch customer service and support to customers in-store and over the phone.
* Assist customers with their queries and resolve any issues in a timely and professional manner.
* Sell products and services to customers, identifying opportunities to upsell and cross-sell.
* Work collaboratively with colleagues to achieve sales targets and drive business results.
* Maintain accurate records of customer interactions and sales performance.
Requirements:
* Excellent communication and interpersonal skills.
* Able to work in a fast-paced environment and adapt to changing situations.
* Strong product knowledge and ability to learn new products quickly.
* Ability to meet or exceed sales targets and KPIs.
* Positive and resilient attitude, with a focus on delivering exceptional customer experiences.
Benefits:
* Competitive salary and benefits package.
* Ongoing training and development opportunities.
* Opportunities for career advancement within the company.
* A fun and supportive work environment.
* Discounts on products and services.
About Us:
We are a leading provider of telecommunications services, committed to delivering exceptional customer experiences and driving business growth through innovation and excellence. We offer a dynamic and supportive work environment, with opportunities for career advancement and professional development.