Job Title: Strategic ICT Manager
Job Description
We are seeking an experienced and forward-thinking ICT Manager to lead the strategic and operational delivery of technology services across our organization.
This is a hands-on role for someone who can think strategically, collaborate across teams, and deliver secure, user-focused ICT solutions that enable operational excellence.
Key Responsibilities:
* Develop and implement ICT strategies aligned with our organisational goals
* Provide oversight of daily ICT operations, including outsourced service provider relationships
* Lead digital platform upgrades and improvements across key systems (CRM, HRIS, finance)
* Manage cybersecurity, data protection, and digital risk in line with compliance standards
* Oversee SharePoint, website, and intranet management
* Coordinate IT budgets, procurement, vendor contracts, and performance reporting
* Deliver user training and build digital capability across the organisation
* Drive continuous improvement through technology that supports accessibility, innovation, and business efficiency
Selection Criteria:
* Proven ability to build and align ICT strategy with business priorities
* Experience delivering secure, scalable infrastructure and enterprise application support
* Knowledge of cybersecurity frameworks and risk mitigation
* Strong vendor management and contract negotiation skills
* Experience managing websites, intranets, and CMS platforms
* Ability to oversee and deliver IT projects in a timely, efficient, and collaborative manner
Why Join Us?
As a valued member of our team, you will have the opportunity to contribute to strengthening digital capability within a purpose-led organisation.
You will be part of a supportive and inclusive team committed to values-based leadership and cultural safety.
We offer flexible work arrangements and access to professional development and wellness programs.
Our team works collaboratively to enhance public safety and healthcare education.