Overview
Work type: Full Time – Fixed Term
Salary: $33 - $37
Grade: Undefined
Occupation: Administration/Secretarial
Location: Melbourne
Reference: 2581
About the role
This position supports both the Surgical/Endoscopy Liaison Nurses and the patient during their pre‐admission journey, providing efficient and patient‐centred care. The role is full‐time, fixed‐term until October 2025.
Hours are 8:00am to 4:30pm, Monday to Friday.
Responsibilities
* Provide effective phone support and act as the main point of contact for Surgical and Endoscopy Access inquiries.
* Deliver excellent customer service to all stakeholders, ensuring a positive experience.
* Support Liaison Nurses and Clinical Nurse Consultants in their daily duties.
* Manage administrative tasks, including accurate data entry and record‐keeping.
Qualifications
* Demonstrated commitment to Austin Health's values: Our Actions Show We Care, We Bring Our Best, Together We Achieve, We Shape the Future.
* Proven excellence in customer service and communication, both verbal and written.
* Robust time‐management and prioritization skills.
* Ability to work autonomously and as part of a dynamic team.
* Developed computer and administrative skills, with a focus on accurate data management.
Benefits
* Generous salary packaging for living expenses, meals, and holiday accommodation.
* Wellness initiatives, including discounts on fitness memberships, health insurance and a comprehensive wellbeing program.
* Mentoring and career development opportunities.
* Onsite childcare, easy access via public transport, car parking and end‐of‐journey facilities for cyclists.
Application
Applications close Sunday 9March2025 at 11:59pm.
Posted 4February2025.
#J-18808-Ljbffr