Warehouse & Integrated Solutions Coordinator
Phil Hughes Office Solutions – Launceston TAS
Location:
Launceston
Employment Type:
Full-Time / Part-Time
Start Date:
Immediate start available
About the Role
We are looking for a practical, solution-focused Warehouse & Integrated Solutions Coordinator to join our team. This is a varied role for someone who enjoys solving problems, thinking on their feet, and working across both warehouse operations and print technology solutions.
You'll oversee daily warehouse functions while also learning how to set up, support, and troubleshoot printers and related technology for schools, businesses, and community organisations. You will be the kind of person who sees an issue and naturally looks for the best way to resolve it—whether it's a stock discrepancy, a delivery delay, or a printer that isn't cooperating.
If you love variety, enjoy helping customers, and take pride in finding practical, efficient solutions, this role is for you.
Key Responsibilities
Warehouse Operations & Coordination
Coordinate day-to-day warehouse and stockroom activity
Identify and resolve stock discrepancies, workflow issues, or packing challenges
Manage inventory, ordering, and stock replenishment
Pick, pack, and dispatch orders with accuracy and efficiency
Process returns and investigate any problems that arise
Maintain accurate records using Jim2 ERP and Excel
Ensure the warehouse meets all WHS requirements
Maintain a clean, organised workspace that supports smooth operations
Support and train casual staff during busy periods
Operate a forklift safely and efficiently
Integrated Print & Technology Solutions
Learn the setup, operation, and basic troubleshooting of printers and print technology
Assist with installations, configuration, and client orientation
Diagnose common issues and provide simple, effective solutions
Adapt to different environments and client needs when problem-solving onsite
Provide clear, confident explanations of technical information
Recommend appropriate solutions based on client requirements
Travel statewide as needed for installations and support
Customer Service & Problem-Solving
Build strong, solution-focused relationships with clients, suppliers, and internal teams
Respond to customer enquiries with clarity, patience, and confidence
Investigate issues and provide timely, practical resolutions
Communicate clearly through Outlook, phone, and in-person visits
Represent the company professionally when attending client sites
Skills & Experience
Essential
Strong natural problem-solving skills—able to troubleshoot, think ahead, and find efficient solutions
Previous experience in warehousing, logistics, or operations
Comfortable with technology and willing to learn new systems
Excellent organisational and time-management skills
Strong attention to detail and accuracy
Proficient in Outlook and Excel (basic reporting and data entry)
Experience with ERP systems (Jim2 preferred, training provided)
Current forklift licence
Current driver's licence
Strong communication and customer service skills
Ability to work independently and collaboratively
Desirable
Experience with printers, hardware, or basic technical troubleshooting
Customer-facing experience in sales or support roles
WWVP registration (or willingness to obtain)
What We Offer
Full training in print systems, installations, and Jim2 ERP
Supportive team and an environment that values initiative and problem-solving
A role with wide variety—warehouse, client support, hands-on technology
Opportunities for career development in either operations or technical services
Reliable, long-term employment with room to grow
Hours
8:00am–4:00pm Monday to Friday (Part-time options considered.)
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