- Do you wantto work at an agency where each day reveals recent opportunitiesto work on some of the biggest issues facing consumers andbusinesses and have opportunities to pursue new and excitingpathways?
- Do you want to work at a place where smart anddedicated people from all walks of life collaborate to work onmeaningful matters?
- Do you want to be part of a team that aims to protectthe interests of consumers and support fair trading in marketsaffecting consumers and small business?
Then this isthe place for you! At the ACCC, we’re proud of theimpact we can make together. We understand the responsibilities andchallenges that come with a fast moving and ever-changingenvironment. Our high performing culture is built on a foundationof care, support and inclusion. It’s why we’re drivenby connection and collaboration, sharing our skills, knowledge andsupport with each other freely and frequently. It’s why weprioritise the wellbeing of our people and empower them to workautonomously, flexibly and courageously. At the ACCC, we believethe best version of you is the one that’s true to who you are– and that’s the you we want working alongsideus.
We valueflexibility, and all roles can be performed from any capital cityin a state or territory or Townsville and are available on afull-time, part-time or job-share basis.
Applicants fromdiverse backgrounds including First Nations peoples, people withdisability and those from different cultural backgrounds areencouraged to apply.
What you willdo as an Investigator/SeniorInvestigator:
As anInvestigator / Senior Investigator you will be responsible forinvestigating potential breaches of the consumer and fair tradingprovisions of the Competition and Consumer Act 2010 (Cth)(CCA). This may include assessing evidence, interviewingwitnesses, briefing legal advisers as well as preparing and presenting updates and recommendations to the Enforcement Committeeand Commission.
You willhave the responsibility for engaging with various externalstakehoders, including consumers, businesses and governmentagencies so clear written and verbal communication skills areimportant.
You willpossess a good, working understanding of the CCA, including theAustralian Consumer Law (ACL), or the ability to quicklyattain that. You will also possess an ability to objectively and strategically assess information and potential evidence in a timelyand efficient manner.
You willhave the ability to identify logical next steps and the mostsuitable resolution for investigations, including by administrativemeans or by court action and persuasively communicate the reasonsfor decisions and recommendations.
You willhave, or have the ability to obtain, the Certificate IV inGovernment Investigations qualification as set out in thePublic Services Package (PSP) for persons/officers working inoperational roles undertaking government entityinvestigations.
Inaddition to the above, successful candidates at the APS6 level willdemonstrate a greater degree of responsibility for delivery ofoutcomes and will work more independently on a range ofinvestigations and projects.
Candidates on theresulting merit list may also be considered for other ACCCvacancies as they arise.
Aboutyou
In order tosucceed in the role, you will have:
For the APS5investigator role:
In addition to meeting the Integrated Leadership Profile for theAPS 5 classification, the following also applies:
A goodunderstanding of, or the ability to quickly acquire a goodunderstanding of:
- the Competition and Consumer Act 2010 (Cth) and AustralianConsumer Law, other relevant legislation and the role, purposeand objectives of the ACCC; and
- consumer,regulatory, competition and/or economic efficiencyissues.
Anability to:
- think strategicallyand research, investigate and analyse issues to developsolutions and make recommendations in line with strategicobjectives.
- effectively engageand work collaboratively with other people, including the ability to influence, persuade and inform people.
- take ownership,exercise sound judgement and work under direction to makereasonable decisions on issues.
- work in a flexibleenvironment and adapt to meet immediate and future challenges,and
- beaccountable for accurate, timely and qualityoutcomes.
Tertiaryqualifications in law, economics, commerce or related fields and/orrelevant experience undertaking investigations are desirable butnot essential.
For the APS6Senior Investigator Role:
In addition to meeting the Integrated Leadership System (ILS) Profileat the APS 6 level the following also applies:
Anin-depth understanding of, or the ability to quickly acquire anin-depth understanding of:
- the Competition and Consumer Act 2010 (Cth) and AustralianConsumer Law, other relevant legislation and the role, purposeand objectives of the ACCC; and
- consumer,regulatory, competition and/or economic efficiencyissues.
Ademonstrated ability to:
- thinkstrategically, research, investigate and analyse complex issuesto develop solutions and make recommendations in line withstrategic objectives.
- effectively engageand work collaboratively with other people, including the ability to influence, persuade, inform and lead people.
- take ownership,exercise sound judgement and work under limited direction tomake reasonable decisions on complex issues.
- work in a flexibleenvironment and adapt to meet immediate and futurechallenges.
- beaccountable for accurate, timely and qualityoutcomes.
- provide leadership,coaching, guidance and direction to less experienced employeesand assist in building their capacity.
Tertiaryqualifications in law, economics, commerce or/orexperience undertaking/leading complex investigations is desirablebut not essential.
When submittingyour application, you will be asked to indicate which position(s)and level(s) you would like to be consideredfor.
To findout more about us and the role, please read the CandidateKit.
How toapply
You willbe asked to respond to the statement of claims of no more than 800 words andsubmit your resume with key outcomes or what you are most proud ofin each role you have held (2 pages maximum).
Salary:APS 5 - $89,946 - $95,374 per annum (plus 15.4%superannuation)
APS 6 - $99,562 -$111,590 per annum (plus 15.4%superannuation)
ApplicationsClose: 11:00pm (AEDT), Sunday 16 November 2025
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