Western Work Force – Sydney Northern Suburbs NSW
* Northern Suburbs Office
* Market competitive Hourly rate - A supportive, and dynamic culture
Western Work Force is an Australian owned recruitment company and are a market leader in providing temporary, contract and permanent staffing solutions across various industry sectors.
Our client is a leading company and is proud to be a market leader in the supply and distribution of high-quality IT services throughout Australia. Due to continued growth, they are looking to appoint an IT Support Technician -Level 1 team member on a full-time contract basis to provide IT support, applications install, troubleshooting networking/connectivity issues and administrative services to our client.
Key Responsibilities and Duties Include:
* Answer incoming support calls and provide resolution within SLA using our client's call logging system.
* User administration, support and management of Active Directory, JD Edwards, MS Office 365, MS Exchange Online, MS Teams and other applications.
* Desktop and Laptop SOE deployment, support, and repair.
* Administration and support or various peripheral devices.
* Handheld Device deployment and support (including smartphones and other IOS devices).
* Application installation, upgrades, configuration, and support.
* Troubleshoot connectivity and network issues (Cellular, Satellite, WiFi, LAN, VPN, xDSL, Fibre, NBN).
* Organising warranty and repairs for faulty devices.
* Purchasing, stock and asset management using our asset management system.
* Other ad hoc duties as required.
Key Skills, Experience and Qualifications Required:
* Previous experience working in a similar role.
* Qualifications in IT or relevant are desirable.
* Familiar with using JD Edwards, MS Office 365, MS Exchange Online, MS Teams and other applications.
* Experience in connectivity issues -Cellular, Satellite, WiFi, LAN, VPN, xDSL, Fibre, NBN.
* Strong communication and client management skills.
* Motivated with a desire to succeed.
* Ability to work well under pressure.
* Current Australian Drivers Licence.
What Our Client Offers:
* Monday to Friday position, full-time hours.
* Exciting, challenging and rewarding position.
* Excellent working conditions.
* Good team environment with a strong company culture and values.
Application:
If you would like to be considered for this exciting opportunity and meet the above criteria, please click "APPLY NOW" and submit your CV.
#J-18808-Ljbffr