Medical Support Specialist
The role of a Medical Support Specialist is pivotal in delivering an exceptional patient experience during medical imaging appointments at our clinic.
Responsibilities:
* Provide front-line support and serve as the initial point of contact for patients and practitioners
* Deliver excellent customer service and care
* Coordinate exam bookings, including MRI schedules
* Perform administrative tasks, such as patient record management and billing operations
This position suits individuals with prior experience interacting with people both face-to-face and over the phone, along with proficiency in navigating various technologies and systems.
Requirements:
* Previous work experience in a similar capacity
* Exceptional communication and interpersonal skills
* Ability to work accurately and efficiently in a fast-paced environment
* Familiarity with relevant technology and systems
Our organization offers a strong culture of teamwork, where you will be supported by leaders and colleagues in a collaborative manner. This is a permanent full-time position with annual and personal leave benefits, offering a range of perks including discounts at major retailers, car leasing, and corporate health insurance rates.
We are an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and form teams with varied skills, perspectives, and experiences that complement each other within our organization.