Job Description:
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We are seeking an inspirational leader who shares our enthusiasm for the brand and believes in the way we do business. As a key member of the team, you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.
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Key Responsibilities:
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* Coach the team to achieve exceptional customer service standards in partnership with the Store Manager.
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* Oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor.
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* Retail related beauty expertise is highly desirable. It is desirable for our leaders to be able to learn and use internal systems and analyse performance to help manage the commercial side of the store.
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* Our people are at the heart of everything we do. Our leaders should be team players, able to assist the Store Manager and be quick to resolve issues.
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Benefits:
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* Generous staff discount
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* Incentives for meeting KPI and store targets
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* Service rewards for loyal employees
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* Up to 3 Kindness Days per calendar year to volunteer at any charity or voluntary organisation
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* Time in Lieu policy
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* Learning and Development Program
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Requirements:
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* Confident in meeting sales and performance targets
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* Outstanding planning and organising skills
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* Experience of using data provided to make sound commercial and business decisions
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* Ability to work collaboratively within a feedback culture
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* Team coaching and development
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* Outstanding communication and operational skills
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* Leadership skills to achieve personal and business success
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* Flexibility to work across Sunday to Saturday is required
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Diversity Statement:
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We value diversity and consider all applicants for employment without regard to race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status.