A leading mining company in Newcastle West, NSW, is seeking a Service Desk Analyst to provide first-line technical support and manage user requests. The ideal candidate will have a background in Information Technology and at least 3 years of helpdesk experience. Responsibilities include device setup, managing support queues, and maintaining knowledge bases. The company offers a highly competitive salary, annual performance bonuses, and five weeks of annual leave.#J-18808-Ljbffr