At Oz Lotteries, we help everyday Aussies play official lotteries online. We offer more chances to win, more often, across a range of commercial and charity lotteries. We're proudly Aussie-owned and operated!
Oz Lotteries is owned by Jumbo Interactive, an ASX-listed 300 company (JIN). We've operated as an e-commerce lottery retailer since 2005, making us one of the first online retailers. Over the past 18 years, we've built a strong player base on a convenient, trustworthy platform. Customers use it to play popular commercial lotteries (e.g., Powerball, Oz Lotto) and charity lotteries. That mix remains a point of difference for our brand.
What will you be doing?
You'll support our Lifecycle team by coordinating and executing direct marketing campaigns for existing customers. You'll build and launch calendar-based communications tied to promotions, key events, and jackpot activity. You'll send timely, accurate messages across email and push notifications (and later SMS). Your work supports repeat play and reduces brand and compliance risk by using approved messaging.
You'll work with the Lifecycle Specialists, Brand, and Compliance to take briefs from start to finish in Braze (our marketing automation platform). You'll focus on quality checks and error-free delivery. If you enjoy structured, repeatable work and like staying ahead of schedule, you'll build confidence in CRM (customer relationship management) and lifecycle marketing.
What Success Looks Like
* In your first 30 days, you can take a brief to a scheduled send in Braze. You'll use our templates and delivery checklist, with Brand and Compliance sign-off.
* By 60 days, you keep the communications calendar built and briefed at least 2 weeks ahead. Launches go out on schedule.
* By 90 days, you will independently own end-to-end setup and quality assurance (QA) for weekly calendar sends. You run at least 1 simple test (e.g., send-time) and document the learnings.
* Ongoing success is measured by on-time launch rate and QA accuracy (e.g., no critical send errors). We also look at how quickly test learnings are used in future communications.
What Your Day-to-Day Will Look Like
* Build, schedule, and launch calendar-based lifecycle campaigns across email, push, and SMS, aligned to promotions, jackpot values, and key calendar moments (e.g., seasonal events)
* Set up and execute campaigns in Braze with basic personalisation, and create detailed briefs for the Brand team with clear requirements (character limits, timelines, etc.)
* Own the end-to-end delivery checklist in Monday.com, maintaining visibility of what's sending now and what's coming next
* Work at least two weeks ahead—planning, briefing, and preparing upcoming sends while executing current weekly activity
* QA campaigns thoroughly to ensure error-free execution, correct targeting, and accurate scheduling before launch
* Partner closely with Compliance and Brand to ensure all communications meet jurisdictional requirements and align with brand guidelines
* Monitor campaign outcomes, support simple tests, capture learnings, and keep campaign documentation and assets organised in shared tools for easy reference
What You'll Be Able to Bring to the Role
* 1–2 years' experience in CRM/direct marketing (e.g., email marketing, lifecycle, retention, marketing operations) and comfort using a CRM/marketing automation platform (Braze experience is great, but not essential)
* Confidence coordinating campaign build and sends across email and push (with interest in expanding to additional channels), including basic personalisation using templates and repeatable campaign formats
* Strong attention to detail and QA mindset, with a focus on error-free execution and accurate scheduling
* Ability to work within compliance and brand guidelines—comfortable learning and applying requirements consistently
* Clear communication skills to brief, coordinate and collaborate with stakeholders (Brand, Compliance) and incorporate feedback quickly
* Strong organisation and planning skills, with the ability to stay at least 1–2 weeks ahead of the comms calendar
* Ownership and accountability—someone who flags issues early, learns fast, and takes responsibility for outcomes
* Proactive, curious approach to improving ways of working, with comfort using tools like Monday (project execution), Notion (documentation) and Google Docs/Workspace
Salary Banding: $80,000 - $110,000 + Super
Our Ways of Working
At Jumbo, we value balance and flexibility. We're based in Milton, Brisbane, at our Head Office. Our hybrid model includes three days in the office and two days work from home (WFH) each week, with Tuesday and Wednesday as team connect/anchor days. We also offer flexible hours, with core collaboration time from 10 AM to 2 PM, allowing you flexibility to structure your day.
Why Join Jumbo?
Find Your Freedom: https://bit.ly/Jumbointeractive
At Jumbo, our team thrives because we invest in our people. Here's what you can expect from us:
* A short-term incentive program that rewards your contributions, dependent on company performance.
* Access to our Employee Assistance Program, providing counselling and coaching.
* Award-winning talent management programs for career growth and skill-building.
* On-site chefs (Brisbane) offering fresh, gourmet lunches daily and breakfast twice a week.
* The freedom to work from almost anywhere in the world for up to 120 days a year.
* A social culture, with activities like lunchtime chess, corporate games, soccer, Friday socials, and events celebrating diversity and inclusion.
* Generous parental leave: 14 weeks of paid leave for primary carers and 4 weeks for partners.
If we offer you a role, you'll complete pre-employment checks through our partner, Checkmate.
We are a 2026 Circle Back Initiative Employer. We respond to every applicant.