Overview
Job Description: National Operations Manager – Warehousing Division
Position Title: National Operations Manager
Location: Cranbourne West, VIC (National role, with regular travel between sites)
Reports To: Managing Director / CEO
Department: Operations
Employment Type: Full-time
About InterCentral Logistics
InterCentral Logistics is a leading Australian third-party logistics (3PL) provider with nationwide operations covering Melbourne, Sydney, Brisbane, and beyond. We specialise in customised B2B logistics solutions, delivering excellence in warehousing, transport, container cartage, and end-to-end supply chain management.
Our customers, and our team are what we strive for in everything we do. People, safety and customer centricity are the core values we aspire towards.
Trusted by several world-renowned multinational enterprises, we pride ourselves on building long-term partnerships by tailoring services to meet the unique requirements of each client. With a solid foundation in Australia, InterCentral Logistics continues to grow as a reliable and innovative logistics partner.
About the Role
We are now seeking an experienced and driven National Operations Manager – Warehousing Division to take ownership of our nationwide warehousing operations. This role will serve as the critical link between the Managing Director/CEO and our site-based Warehouse Managers, along with Operations Managers and others, ensuring that operational excellence, customer satisfaction, and commercial performance are achieved consistently across all sites.
Key Responsibilities
- Lead and optimise national warehousing operations across 5 sites, ensuring efficient and scalable service delivery.
- Drive cross-functional coordination between operations, customer support, finance, and administrative functions to ensure seamless end-to-end execution.
- Build and maintain strong relationships with suppliers, customers, and third-party partners to support service excellence and long-term partnerships.
- Identify operational bottlenecks and delivery risks, and implement practical, cost-effective solutions to safeguard service quality.
- Maintain high visibility over commercial performance, protecting margins and driving sustainable cost efficiencies.
- Foster a cohesive operational environment where performance, accountability, and collaboration thrive across all levels of the business.
Candidate Requirements
- Extensive senior-level experience in 3PL warehousing industry is essential, with a strong track record in managing warehousing and transport operations on a national scale.
- Proven ability to implement structure, systems, and scalable workflows that improve efficiency and support company growth.
- People-first leadership style: approachable, hands-on, and outcomes-driven, with the ability to inspire and mentor diverse teams.
- Strong commercial acumen, with experience in managing budgets, monitoring financial performance, and protecting operational margins.
What We Offer
The opportunity to play a pivotal role in shaping the operational future of a fast-growing national 3PL provider.
A collaborative and supportive work environment where your leadership and expertise will make a direct impact.
Competitive salary package, including superannuation and performance-based incentives.
Application Questions
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a National Operations Manager?
- Have you worked in a role where you were responsible for budget management & forecasting?
- How many years' experience do you have in supply chain management (SCM)?
- Do you have customer service experience?
- Do you have experience working within a lean agile team?
- How much notice are you required to give your current employer?
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📌 NATIONAL OPERATIONS MANAGER
🏢 InterCentral Logistics
📍 Melbourne