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Trilogy Care is one of Australia's fastest-growing approved Home Care Package providers. Our innovative self-management model gives older Australians more choice, transparency, and value - so they can spend less on fees and more on the care they need.
We're a vibrant, purpose-driven team dedicated to helping people live independently at home for longer. It's not just about compliance - it's about making a real difference for our clients, their families, and our people. We're proud to be building a workplace where individuals feel empowered, supported, and valued.
About the Role
We're looking for a detail-oriented Senior Facilities and Admin Coordinator to ensure our head office runs safely, smoothly, and efficiently. Reporting to the Head of Service and Support, you'll oversee facilities operations, workplace compliance, and day-to-day administration.
From coordinating maintenance and vendor services to supporting office moves, events, and budgets, this role blends hands-on facilities management with administrative support. It's perfect for someone who enjoys variety, thrives on organisation, and takes pride in creating a safe and welcoming workplace.
What You'll Do
* Coordinate day-to-day facilities services, liaising with landlords, contractors, and building management
* Support planned and reactive maintenance, inspections, and compliance with WHS and fire-safety regulations
* Assist with space planning, office moves, and workplace expansion projects
* Provide vendor and contract administration, monitoring service levels and supporting negotiations
* Contribute to risk management, emergency preparedness, and sustainability initiatives
* Help deliver workplace events and services that enhance employee engagement and wellbeing
* Provide administrative support across office services including supplies, mail, and courier management
* Assist with budget tracking, expenditure reporting, and capital works planning
What You'll Bring
* Solid knowledge of facilities and building management in a multi-level office environment
* Experience managing maintenance, compliance, and essential services operations
* Strong understanding of WHS and fire-safety compliance in Queensland
* Excellent vendor and contract management skills, with attention to performance and value
* Organisational strength to manage competing priorities and deadlines
* Strong stakeholder engagement and communication skills
* Competence in budget preparation, reporting, and cost control
* Problem-solving mindset, with focus on risk management and continuous improvement
* (Desirable) Experience with CMMS/helpdesk tools, workplace events, or administrative services
Why Trilogy Care?
* Expansive new King Street, Bowen Hills office with excellent facilities, close to public transport, cafes, restaurants and supermarkets
* Vibrant team culture and regular social events
* Opportunities for career mapping and career progression within the company
* Salary packaging to boost your take-home pay
* Access to Fitness Passport to support your health and wellbeing
* EAP support for you and your immediate family
* Employee discounts on groceries, fuel, utility bills, wellness and more
Unlock Your Potential with Trilogy Care
Behind every hour of care we deliver is a smart, tech-enabled team rethinking how aged care works. At Trilogy Care, we're going beyond compliance and coordination - applying AI, automation, and smart design to create better client and employee experiences.
Here, every staff member has access to generative AI tools, training, and time to experiment - not just the tech team Whether you're in finance, people & culture, growth, or support, your ideas will be celebrated and rewarded.
Please note
* Applicants must have full Australian work rights.
* As part of our onboarding process, a police check and professional references are required.
We appreciate the interest of recruitment agencies but kindly ask that resumes not be submitted unless a prior agreement is in place. Trilogy Care will not accept responsibility for any fees related to unsolicited resumes.
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Your application will include the following questions:
Are you comfortable with this being an office-based role? Are you comfortable with the full-time nature of this role and the annual salary of $75,000–$85.000, plus superannuation? Which of the following best describes your Australian working rights?
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