Job Description
Come launch the next step in your career where America launched its Space Program. Brevard Health Alliance, Brevard County's only Federally Qualified Health Center, is currently recruiting for a Medical Assistant to join us in the heart of Brevard County's Space Coast. Since 2005 our focus has been on putting the "community" in Community Health while delivering healthcare to more than 60,000 unique patients annually.
Brevard Health Alliance offers competitive salaries, a comprehensive hiring package that includes Medical, Dental, Vision, Short and Long-term Coverage and a 401K with company match, a generous personal leave program, a Health Service Corps (NHSC) Approved Site for Loan Repayment and Qualified Employer for Public Service Loan Forgiveness, tuition assistance for continuing education, professional development, and the opportunity for upward mobility.
We are expanding, we are growing. If you would like the genuine opportunity to make a profound difference in the delivery of primary care and community health, we invite your interest and application after reviewing the specifics and requirements for the Medical Assistant listed below.
POSITION SUMMARY
The Information Technology (IT) Systems Analyst I provides superior quality, competitive value, and outstanding service by servicing all organization technologies and providing technology support and training. The IT Systems Analyst's primary duties include analyzing systems and processes and maintaining workstations and networks.
GENERAL EDUCATION REQUIREMENTS
Minimum of an Associate Degree in Health Care Administration, Computer Science, Business Administration or Information Technology from an accredited educational institution or 3+ years of experience in Information Technology or Technical Support.
ADDITIONAL QUALIFICATIONS
Minimum 3 years of technical or service support experience in Information Technology
Experience in gathering data used in the conducting of reports and familiar with medical terminology
Proficient in Microsoft Office applications and Health Care Computer applications
Strong verbal and written communication skills
Detail oriented and strong organizational skills
Working knowledge of data center, network infrastructure, O365 and Microsoft Azure
Ability to conceptualize and organize project planning process
Attention to detail and strong interpersonal skills needed
Must be self-directed
Ability to take responsibility and function under minimal supervision
Excellent written and verbal communication skills
PRIMARY ACCOUNTABILITIES
Provide Tier 1+ Help Desk support
Provide hands-on assistance to IT team members
Provides basic and advanced desktop support: Troubleshoots Email, Office Productivity Software
Provides support to the Network and Security Administrator on security and/or network issues – lower tier support
Trains staff on new software, skills training, and coordinates training schedules
Collaborates with departments in the company to improve systems and processes
Maintains relationship with external Information Technology departments and other vendors
Provides after-hours support as needed
Organizes, attends, and participates in stakeholder meetings
Documents and follows up on actions and decisions from meetings
Prepares necessary presentation materials as required
Ensures project deadlines are maintained
Provides administrative support as needed
Undertakes project tasks as required
Chairs and facilitates meetings where appropriate
Distributes project-related materials as requested
Acts as a project resource person by performing research, analyzing information, providing documentation, and preparing reports.
Successfully manages the relationship with business contacts and all stakeholders
Performs other related duties as requested
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