Position Overview
Queensland Parliament is seeking a Maintenance Coordinator to oversee facilities services, ensuring safe, compliant and efficient operations across a statewide property portfolio. This role supports the functioning of Queensland's democracy through effective management of diverse properties throughout the state.
Key Responsibilities
* Coordinate planned and reactive maintenance across the statewide property portfolio.
* Lead administration of facilities services through the Facilities Helpdesk and systems such as ServiceNow (CMMS/PaaS).
* Coordinate end‐to‐end maintenance activities, including allocating, tracking and resolving work requests.
* Monitor and analyse maintenance data to inform preventative strategies, lifecycle planning and continuous improvement.
* Provide operational advice to Members and Electorate Office staff on facilities, maintenance and accommodation matters.
* Support and supervise Helpdesk Officers, prioritising workloads and resolving complex or high‐risk issues.
* Collaborate with internal stakeholders and external providers to ensure timely, effective service delivery.
* Ensure digital systems and workflows support efficient service delivery and reporting.
* Maintain secure, compliant and cost‐effective facilities operations.
Qualifications and Experience
* Experience managing facilities, leased accommodation or property portfolios in a complex environment.
* Strong knowledge of reactive and preventative maintenance practices.
* Experience using CMMS/PaaS systems to manage workflows, assets and reporting.
* Demonstrated leadership capability, guiding team performance and fostering a client‐focused culture.
* Excellent problem‐solving skills with the ability to prioritise competing demands and manage risk effectively.
* Robust communication and stakeholder engagement skills.
* A qualification in property, facilities or asset management is desirable but not essential.
What We Offer
At Queensland Parliament, you will be part of a collaborative and purpose‐driven environment where your work makes a difference. You will have the opportunity to contribute to meaningful projects, build your expertise and work alongside dedicated professionals committed to excellence in public service.
How to Apply
Applicants should submit a resume and a suitability statement via the SmartJobs website. Include a cover letter (maximum two pages) outlining your suitability based on the experience, skills, knowledge and abilities described in the role description.
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