About the Role:
As an Ecommerce Manager, you will play a key role in leading the development and optimisation of our digital experience.
This position ensures every touchpoint—from imagery and content to user flow and conversion—is beautifully on-brand and driven by performance.
Key Responsibilities include:
* Lead and improve ecommerce performance metrics including conversion rates, average order value, site speed and on-site engagement.
* Design and maintain visually impactful webpages that align with our premium brand identity.
* Maintain and update website copy and imagery in line with new product launches, marketing calendar and campaign launches.
* Manage global websites, ensuring seamless localisation, consistent brand presentation, and performance across all regions.
* Recommend and implement updates to navigation, filtering, and content layout to improve product discoverability and user satisfaction.
What We're Looking For:
* Demonstrated experience in ecommerce management, ideally within a premium or luxury brand.
* Proven ability to track, interpret and act on ecommerce analytics (e.g., Google Analytics).
* Strong proficiency in UX/UI best practices and experience designing user journeys for digital retail.
* Hands-on CMS experience, including managing global or multi-regional website environments.
* Strong understanding of SEO.
* Experience in ecommerce merchandising, including launching new products and managing catalogue structures.
Your Benefits:
* A supportive and collaborative work environment;
* An Employee Assistance Program for you and your family members;
* Generous staff and family discounts;
* Team events and initiatives included as part of our wellbeing program;
* Paid volunteer leave, and sponsorship of a child under your name;
* The opportunity to join a growing company with a global presence.