About the Role:
This administrative support position provides a unique opportunity to make a real difference in the lives of individuals living with mental illness and offending behaviors. Working as a Ward Clerk within Prison Services Forensic Mental Health, you will be part of a multidisciplinary team that supports 75 prison-based custodial mental health beds and outpatient services.
As a key member of the Erskine Unit at Ravenhall, you will work under the guidance of the Program/Unit Manager, with support from the Health Information Manager. Your primary responsibilities will include managing patient health records and information, ensuring accurate data entry, and maintaining patient lists.
Key Duties:
• Efficiently manage patient health records and information, complying with policies and guidelines.
• Assist with patient registration, admission, and discharge processes, ensuring accurate data entry in CMI/RAPID.
• Maintain patient lists and ensure documentation for admissions, transfers, and separations is completed promptly.
• Manage the medical record tracking system and request medical records as needed.
• Attend and document unit meetings, distributing minutes post-approval.
• Scan forms and reports into JCare as required.
• Enter data into CMI/RAPID with high accuracy.
Required Skills and Qualifications:
We are seeking an individual with experience providing administrative assistance in health or mental health settings. A working knowledge of RAPID (mental health database) and proficiency in Microsoft Office are also essential. Strong organizational and time management skills, as well as the ability to interact professionally and sensitively with patients, are highly valued.
Benefits:
This role offers a supportive culture with investment in staff development, clear career pathways across multidisciplinary teams, salary packaging options, comprehensive safety and wellbeing programs, and employee recognition and wellbeing support. Additionally, this position requires a Police Check and evidence of influenza and immunization. We promote diversity and inclusion, encouraging applications from Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disabilities, and culturally diverse backgrounds. We maintain a smoke-free environment.