Customer Service Representative
We are seeking a customer-focused individual to join our team in delivering exceptional service to our customers.
This is an exciting opportunity to work in a dynamic and fast-paced environment where you will have the chance to:
* Actively manage customer repairs and servicing
* Tag faulty products and liaise with service agents and suppliers
* Keep customers updated on the status of their repairs
* Assist with administrative duties, including processing invoices and reconciliations
* Run weekly reports for repairs and service jobs
We require someone who is:
* Experienced in a customer-focused retail business or has the ability to work in one
* Able to juggle multiple tasks with a flexible attitude
* A strong communicator with excellent interpersonal skills
* Full of energy and ambition with great organisational and prioritisation skills
In return, we offer:
* Generous staff discounts
* Career progression opportunities with a wide support network
* A positive and flexible work environment
If you're passionate about exceptional customer service, this could be the perfect opportunity for you.
About Us: Our company values its employees and strives to create a positive and productive work environment. We believe in investing in our people and providing opportunities for growth and development.