Our client is seeking a Facilities Manager to join their team located in Nathan, Queensland.
As a Facilities Manager you will be responsible for the overall management, maintenance, compliance, and strategic planning of the property's facilities, infrastructure, and assets.
The role ensures that all buildings, plant, equipment, and external areas of the property are maintained to the highest standards of safety, functionality, and presentation while meeting all regulatory and company compliance requirements.
The Facilities Manager leads the maintenance team, manages preventative maintenance programs, oversees contractors and capital works, and ensures that facilities support the operational needs and guest experience of the hotel.
The role also contributes to long-term asset planning, resource allocation, and continuous improvement of facility operations, while exercising a high level of autonomy in decision-making relating to asset management, compliance, and operational continuity.
Key Responsibilities
Asset & Facilities Management
* Oversee the maintenance, repair, and operational performance of all hotel facilities including guest rooms, villas, public areas, plant rooms, and external areas.
* Develop and manage preventative maintenance programs to ensure all plant, equipment, and infrastructure are maintained effectively.
* Maintain an accurate asset register and maintenance records for all property equipment and systems.
* Conduct regular property inspections to identify maintenance requirements and improvement opportunities.
* Ensure the overall condition and presentation of the property is maintained to a high standard.
* Develop and implement long-term facilities management strategies, including asset lifecycle planning and sustainability initiatives.
* Work with the General Manager to plan and coordinate capital works, refurbishment programs, and asset upgrades.
* Manage maintenance-related projects to ensure works are completed safely, on time, and within budget.
* Identify long-term asset replacement requirements and contribute to capital expenditure planning.
Compliance, Risk & Safety Management
* Ensure the property complies with all relevant health, safety, building, fire, environmental, and local regulatory requirements.
* Manage compliance programs including:
o Fire safety systems inspections and testing
o Emergency and fire evacuation drills
o Electrical test and tag programs
o Pool safety and water quality testing
* Maintain appropriate compliance records and documentation.
* Promote a strong workplace health and safety culture across the maintenance team and contractor activities.
* Develop and implement facilities-related policies, procedures, and compliance frameworks.
Preventative Maintenance & Operational Support
* Oversee systems to ensure all guest and staff maintenance requests are addressed promptly and efficiently with minimal disruption to operations.
* Maintain preventative maintenance schedules for mechanical and electrical equipment, HVAC systems, plant, vehicles, and other assets.
* Monitor and update maintenance activities within the property maintenance management system (RMS).
* Oversee and coordinate maintenance works for guest rooms and villas scheduled for maintenance or refurbishment.
* Source, engage, and manage external contractors and service providers as required.
* Ensure contractors comply with site safety requirements, company policies, and regulatory obligations.
* Monitor contractor performance, service delivery, and costs to ensure value for money and quality outcomes.
* Support contractor coordination for maintenance, compliance inspections, and capital works projects.
* Supervise, roster, and allocate duties to members of the maintenance team.
* Provide guidance and support to ensure maintenance tasks are completed safely and efficiently.
* Assist in developing team capability through training and performance support.
Operational Coordination
* Work closely with the Executive Housekeeper and Front Office Manager to coordinate room maintenance and refurbishment schedules.
* Ensure rooms scheduled for maintenance are completed within required timeframes to minimise operational impact.
* Support preparations for quality assurance inspections and accommodation rating inspections.
Administrative & Reporting Responsibilities
* Maintain maintenance registers, asset documentation, and compliance records.
* Manage and monitor departmental maintenance budgets, including cost control and forecasting.
* Provide regular updates to management regarding property condition, maintenance issues, and project progress.
General Responsibilities
* Provide a high level of service to internal stakeholders and guests where required.
* Participate in management meetings, planning discussions, and training activities.
* Adhere to company policies, procedures, and operational standards.
* Maintain a safe working environment for staff, contractors, and guests.
* Undertake other reasonable duties as requested by the General Manager.
Requirements
* Bachelor's degree or higher in a field relevant to facilities and asset management or at least five (5) years of relevant industry experience may substitute for formal qualification.
* Demonstrated experience of at least three (3) years in facilities, asset or infrastructure management within complex or multi-faceted environments such as hotels, resorts or large-scale properties.
* Advanced knowledge of building systems, environmental management practices, and compliance frameworks, including WHS, fire safety, and relevant Australian standards.
* Proven ability to manage contractors, maintenance programs, and capital works, including budgeting, cost control, and long-term asset planning.
* Strong leadership, analytical, and problem-solving capabilities, with the ability to operate autonomously and make informed decisions relating to facility operations, risk, and sustainability outcomes.
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