Technical Consultant Role Overview
Unlock Your Potential in a Client-Facing Career
We're looking for a skilled Technical Consultant to join our team and contribute to the success of our clients. As a Technical Consultant, you'll be working closely with clients to understand their business needs and develop tailored solutions to meet those needs.
This is an exciting opportunity to work with a variety of clients and projects, using your technical expertise to drive results. You'll have the chance to work on multiple projects simultaneously, leading teams and collaborating with stakeholders to deliver high-quality outcomes.
To succeed in this role, you'll need strong technical knowledge and configuration skills, as well as excellent stakeholder management and communication skills. You'll also need to be able to think critically and solve complex problems.
Key Responsibilities:
* Lead client-facing workshops and requirements gathering sessions
* Develop and implement tailored solutions to meet client needs
* Collaborate with stakeholders to deliver high-quality outcomes
* Provide expert advice and guidance to clients
Requirements:
* Strong ServiceNow technical knowledge and configuration skills
* ServiceNow Certifications and CSA required
* TSM specialisation - understanding and experience of ITIL best practice, CMDB, CSDM, Service Design and SIAM
* Knowledge and certification of any other modules
* Ability to configure Catalogue Items, and design/brand the Employee Service Centre to medium complexity
* Previous implementation project experience
* Outstanding stakeholder management and communication skills
Why Work with Us?
We offer a dynamic and collaborative work environment, with opportunities to learn and grow with our team. We're committed to helping our employees succeed and providing them with the tools and support they need to do their best work.
Benefits:
* Competitive salary and benefits package
* Ongoing training and professional development opportunities
* Flexible working arrangements
* A supportive and collaborative work environment
How to Apply:
If you're a motivated and experienced Technical Consultant looking for a new challenge, we'd love to hear from you. Please submit your resume and cover letter to apply for this exciting opportunity.