Business Analyst
Grade: 7/8
Salary range: $120,859 - $133,183 + super
Duration: Ongoing
Location: Hybrid, with attendance at Haymarket (McKell Building), Gosford, Bathurst or Tweed Heads required two days per week and occasional NSW-wide travel for inspections. This may be subject to change in line with DCS workplace policies.
Shape the future of property management while growing your career in a dynamic, collaborative team.
The Business Analyst will play a key role in managing financial processes and reporting within the Property Management team. You will be responsible for analysing complex information, maintaining budgets, and ensuring compliance with government processes and legislation. This role requires strong stakeholder engagement and the ability to work autonomously while contributing to team objectives.
About the team
The role sits within the Property Management team, which manages the ongoing lifecycle of PSN sites, including all income and expenses related to colocation and site facilities. You'll join a supportive, fast-paced team committed to operational excellence and delivering value for the community.
We are an inclusive employer that values flexibility and diversity. We welcome applications from all backgrounds and are committed to building a workplace that reflects the community we serve.
Your responsibilities will include:
Managing monthly rental and site cost payments to ensure accuracy and timeliness
Maintaining, monitoring, and reporting on the Property team budget and forecasting to support financial planning
Creating purchase orders and processing invoices in line with compliance requirements
Preparing monthly reports and providing data insights for internal and external stakeholders
Maintaining GIPA compliance and contributing to audit requirements and documentation
Supporting data reporting and analysis to inform decision-making and operational improvements
For more information on the role and its accountabilities, click here to view the role description.
To be successful in this role you will demonstrate
Essential Security Clearance: Ability to obtain and retain minimum Baseline Security clearance within six months to work with sensitive government and critical communications information
SAP Expertise: You have proven experience using SAP accounting systems to manage financial processes effectively.
Property Finance Background: You bring strong knowledge of property-related financial management, including budgeting, forecasting, and cost tracking.
Organisational Skills: You are highly organised, detail-oriented, and able to manage competing priorities and meet deadlines.
Stakeholder Engagement: You can communicate effectively and build strong relationships with internal and external stakeholders to achieve business outcomes.
Nice to have:
Experience in government processes and legislation
Strong analytical and problem-solving skills
About NSW Telco Authority
NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.
We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.
NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.
We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.
NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.
We're proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.
We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.
For more information, go to NSW Telco Authority
Salary Grade 7/8, with the base salary for this role starting at 120,859 base plus superannuation
Click Here to access the Role Description.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: 9:59am Wednesday 4th March 2026
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or
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