Job Description
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Overview:
The successful candidate will play a pivotal role in leading the development and implementation of quality and compliance frameworks, ensuring alignment with business objectives. This strategic position requires exceptional organizational, planning, influencing, and problem-solving capabilities.
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Key Responsibilities:
* Develop and improve quality systems and internal controls to ensure operational excellence.
* Plan, coordinate, and execute ISO 9001 Quality Audits, and ensure timely completion of related follow-up actions.
* Identify, resolve, and document deficiencies in policies and procedures.
* Engage with internal teams and external stakeholders to resolve process non-conformance and improve operational performance.
* Maintain and manage the end-to-end operating model, clarifying roles and responsibilities.
* Facilitate structured problem-solving initiatives for significant quality-related issues.
* Support the delivery and enhancement of the Enterprise Risk Management (ERM) framework and systems.
* Champion and promote ERM policies and procedures throughout the organization.
* Lead the implementation and execution of a controls compliance program, including facilitating 'Line 2' reviews.
* Maintain the register of Significant Legislative Obligations and integrate compliance into operational processes.
* Develop reports, dashboards, and documentation for senior leadership and stakeholders.
About You:
To succeed in this role, you will possess:
* A tertiary qualification in Business, Commerce, Engineering, Risk Management, or a related discipline.
* Over 10 years' experience in developing and implementing quality and compliance frameworks.
* A strong understanding of quality and compliance standards (e.g., ISO 9001, ISO 19600:2015).
* Demonstrated ability to lead strategic quality initiatives in complex operational environments.
* High-level organizational, planning, influencing, and problem-solving capabilities.
* Commercial acumen and a strategic mindset, with the ability to align quality and risk initiatives to business objectives.
* Excellent communication and interpersonal skills, with experience consulting across all organizational levels.
* Proven ability to prepare high-quality reports and communicate insights to senior stakeholders.
* A keen attention to detail and a proactive, solutions-oriented approach.
Desirable Criteria:
* Previous experience within the maritime industry, preferably in a Port environment.
* Familiarity with control compliance frameworks, CGR Foundation application, and LexisNexis platform.