About the Company
Are you an experienced pump technician who enjoys variety in your work? Do you take pride in delivering top-quality service both on the tools and on the retail floor?
Please note: This is a diverse role involving diagnosing, repairing, and installing pumps and accessories in the workshop, in the field, and supporting customers in-store.
If you enjoy hands-on work, are customer-focused, and like being part of a supportive and close-knit team, this could be the perfect fit.
About the Role
As a Pump Technician, you will:
- Diagnose and repair a wide range of pumps, including submersible, diaphragm, multistage, variable speed, and helical rotor types.
- Perform installations and service work both in the workshop and at customer sites – sometimes supervised, sometimes independently.
- Maintain a clean, organised workspace and company vehicle.
- Accurately complete job cards, repair documentation, and stock use records.
- Order and manage spare parts when required.
- Support stocktakes and inventory management processes.
As a member of the retail team, you will:
- Provide technical sales advice and product recommendations to customers on the shop floor and over the phone.
- Notify customers when repairs are completed and ready for collection.
- Represent the business professionally, upholding a positive customer experience.
What We’re Looking For
Essential:
- Minimum 3 years' experience in pump service, installation, and repair.
- Mechanical qualification or relevant hands-on experience.
- Current Class 1 driver’s licence.
- Strong diagnostic skills and technical knowledge across multiple pump types.
- Ability to work independently and as part of a team.
- Solid customer service and communication skills.
- Basic computer skills (POS systems, documentation, email, etc.).
- Willingness to support the retail counter and customer enquiries as required.
Desirable:
- Restricted Electrical Licence (or willingness to obtain).
- WHS knowledge including SWMS/JSA documentation.
- Experience with field service planning and coordination.
- Experience with pump product training or certification from manufacturers.
What’s in It for You
- A stable, full-time role in a growing industry.
- Variety of work – no two days are the same.
- Chance to work both on the tools and with customers.
- Supportive team culture with regular team meetings and training opportunities.
- Company vehicle for field work.
- Exposure to a wide range of pump systems and applications.
APPLY NOW!
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📌 Pump Service & Sales Technician
🏢 Austcorp Executive Recruitment
📍 Brisbane