Join to apply for the Command Centre Technician role at Verra Mobility
6 days ago Be among the first 25 applicants
Join to apply for the Command Centre Technician role at Verra Mobility
Get AI-powered advice on this job and more exclusive features.
Verra Mobility is a global leader in smart mobility. We develop technology-driven solutions to make transportation safer and more convenient worldwide. We work with police departments and municipalities across North America, the Asia Pacific and Europe to install safety cameras, including red-light, speed, and school bus stop arm cameras. We manage tolling transactions and violations for the world's largest commercial fleets and rental car companies, serving over 8.5 million vehicles whilst, via our proprietary connected systems, processing nearly 165 million transactions each year for more than 50 tolling authorities.
Verra Mobility is a vibrant and rapidly expanding company that places people at the heart of everything we do. We wholeheartedly embrace our core values: Do What's Right, Lead with Grace, Win Together, and Own It in our every interaction with our customers and dedicated team members.
Due to significant growth, and the need to service our valued clients across the region, we are looking for a Command Centre Technician, to be based out of our South Melbourne office and servicing the greater Melbourne region.
This full time role requires working from our head office 5 days per week, 7.30am to 3.30pm and with expectations to work 1-2 days additional per month on-call onsite over the weekends once established in the role.
The role
As a Command Centre Technician, you'll play a critical role in supporting our remote road safety camera network from our South Melbourne Command Centre. You'll monitor secure networked systems, diagnose technical issues, analyse images and coding whilst acting as a primary support coordinating with field technicians to ensure our road safety technology (camera network) runs at peak performance. You'll help the Victorian Operations team deliver a consistently high standard of service to our government clients.
What You'll Do
* Provide remote support & troubleshooting guidance for our talented field technicians.
* Remotely monitor systems, proactively resolving incidents affecting operations.
* Manage service requests and incidents using Verra Mobility's help systems.
* Coordinate and support field teams with planned and remedial maintenance.
* Conduct remote site health checks and verify image quality compliance.
* Deliver professional client communication, including daily updates.
* Participate in the on-call roster for after-hours support.
Who You Are
You are a motivated professional with proven experience of diagnosing and resolving technical issues in fast-paced, high compliance environments. You bring strong knowledge of IT networks, Microsoft Office applications, and service management systems, with ITIL certification and exposure to SQL or Python seen as an advantage. You're confident interpreting technical datasheets, following procedures, and ensuring compliance with KPIs and SLAs.
Organised, adaptable, and customer-focused, you communicate clearly, work well with others, and take a safety-first, solutions-driven approach.
What We Offer
In return, you'll receive a competitive salary with overtime and allowances, and ongoing training to support your professional development. At Verra Mobility, we are committed to your growth, offering continuous upskilling opportunities and career pathways in a business recognised as a leader in road safety technology.
Apply Now
If you're ready to join Verra Mobility during this exciting period of growth, click Apply today — we'd love to hear from you.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
* Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
* Do What's Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
* Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
* Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Information Technology
* Industries
Technology, Information and Internet
Referrals increase your chances of interviewing at Verra Mobility by 2x
Sign in to set job alerts for "Technician" roles.
Melbourne, Victoria, Australia 1 week ago
Chadstone, Victoria, Australia 4 days ago
Doncaster, Victoria, Australia 1 month ago
Aircraft Maintenance Technician (Wheels and Brakes Shop)
Melbourne, Victoria, Australia 2 weeks ago
Field Service Technician/Engineer in Melbourne, Australia
Melbourne, Victoria, Australia 1 month ago
Southbank, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 14 hours ago
Field Service Technician/Engineer in Melbourne, Australia
Melbourne, Victoria, Australia 2 months ago
Waterways, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 1 month ago
Melbourne, Victoria, Australia 4 days ago
Melbourne, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 14 hours ago
Melbourne, Victoria, Australia 4 weeks ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 1 week ago
South Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 2 weeks ago
Trainee/Qualified Pest Control Technician | Multiple Locations
Melbourne, Victoria, Australia A$55,000.00-A$60,000.00 1 month ago
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia A$60,000.00-A$65,000.00 1 week ago
Vehicle Service Technician, Footscray - $5000 Sign On Bonus
West Footscray, Victoria, Australia 2 weeks ago
Keysborough, Victoria, Australia 3 days ago
Keysborough, Victoria, Australia 1 week ago
Aircraft Technician - Line Maintenance - Melbourne
Melbourne, Victoria, Australia 2 weeks ago
Springvale, Victoria, Australia 4 weeks ago
Melbourne, Victoria, Australia 2 months ago
Medical Receptionist / Technician - FULL-TIME - Werribee, Melbourne
Werribee, Victoria, Australia A$55,000.00-A$60,000.00 3 weeks ago
Dealership Heavy Vehicle Technician/Mechanic
Keysborough, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 2 weeks ago
Campbellfield, Victoria, Australia 3 days ago
West Footscray, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 7 months ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr