Hospitality Manager Role Overview
As a hospitality manager, you will be responsible for leading daily catering and dining operations to ensure seamless service delivery and high standards of quality. Our goal is to provide engaging and nutritious dining solutions that support academic achievement at the highest levels.
Key Responsibilities:
* Catering Operations: Oversee stock control, cost management, and inventory to meet budget targets while maximizing operational efficiency.
* Team Management: Inspire, mentor, and support your team to reach their full potential in a positive and motivated work environment.
* Customer Service: Consistently provide outstanding customer service, exceeding client and student expectations through attention to detail and a customer-first mindset.
* Strategic Development: Develop and implement strategies to drive customer engagement and satisfaction, adapting to feedback and evolving needs.
Required Skills and Qualifications:
* Leadership and Management: Proven experience in food and beverage management, with leadership and management skills, including expertise in people and operational systems.
* Culinary Background: Strong culinary background paired with front-of-house expertise, ensuring seamless service and quality.
* Qualifications: Cert III Commercial Cookery an advantage, along with a proven ability to engage with students and build strong relationships.
Benefits:
* Work-Life Balance: Most school holidays off, allowing for a better balance between work and personal life.
* Professional Development: Opportunity to learn new skills and move to different internal roles, with access to a wide variety of training and development programs.
* Rewarding Work Environment: A premium brand that appreciates dedication to service excellence, offering easy access to 100+ retail discounts.