Job Title:
Client-Focused IT Service Delivery Lead
About the Role:
A leading IT services provider is seeking a skilled professional to ensure high-quality delivery and maintain client relationships. You will act as a primary liaison for clients, overseeing their IT needs, monitoring service delivery, and identifying opportunities for upselling.
About You:
* You have at least 3 years of experience in account management within an MSP environment.
* You are skilled in negotiation and problem-solving.
Essential Requirements:
* Australian Citizenship is required.