Company DescriptionBelong in a place where you can be yourself and love what you do.
Join our hotel community and we will support you to realise your true potential.
You will be part of a team where everyone's contribution is valued.
And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests.
Help them to feel special, and we will do the same for you.Job DescriptionA career that lets your passion shine:By welcoming each new and returning guest with personalised and attentive care, you will set the tone for exceptional service.
Here you can take your role beyond checking people in and out.
Sharing your knowledge and love of our region, you will anticipate guest needs and offer recommendations that make their stays even more special.QualificationsWhat you will bring to the role:A service-focused personality is essential, with the ability to connect with guests through story telling and anticipation of needsPrior experience in a Guest Service Agent role essentialPrior experience working with Opera Cloud or a similar PMSUnprovisional full driver's license an advantage.
Confident driving both automatic and manual carsFluency in English language, both written and verbal; additional languages are an assetMust have Responsible Service of Alcohol certification or be willing to obtainFull Australian working rightsFull availability to work days, nights, weekends, public holidays essential for full time candidatesFULL TIME and PART TIME positions availableAdditional InformationThrive in our Sofitel community, with:Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwideUp to 50% discount on meals at Sofitel AdelaideFamily & Friends accommodation discountsLearning programs through our AcademiesFree 24 hour access to our Employee Assistance ProgramOpportunities to develop your talent and grow within our property and across the world
Ability to make a difference through our corporate social responsibility activitiesOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talentSpecial note:Only applicants currently located in Australia with full Australian working rights will be considered.