Posted: 30 July
Offer description
Job Title
We're seeking an entry-level finance professional to join our team as a Finance Support Officer.
* Customer Support: Respond to calls and emails with warmth, professionalism, and practical help.
* Payment Administration: Accurately enter and process invoices for services delivered.
* Budget Tracking: Review and support participant spending and flag issues early to prevent overspending.
* Problem Solving: Communicate effectively when identifying issues with invoices, services or budgets and help resolve or escalate them.
* Order Placement: Assist with ordering consumables and services on behalf of participants.
* Workflow Tracking: Use digital tools to stay on top of tasks and help keep the team organized.
* Admin Support: Help the team with reporting, file maintenance, and general administration.
To be successful in this role, you will need to have:
* Confidence on the phone and enjoy helping people solve problems.
* Curiosity, open to growth, and eager to build real-world skills.
* Comfortable with computers and enjoy learning new systems.
* Strong attention to detail and take pride in accurate work.
* Reliability, friendliness, and organization even when things get busy.
* A willingness to obtain a Blue Card and NDIS Worker Screening check.
As a member of our team, you can expect:
* Serious skill-building – We'll train you in finance systems, payment assurance, customer support, and workflow tools.
* You'll build real connection skills – Gain confidence in phone communication, a key skill in any career.
* Room to grow – You'll learn from experienced plan managers and have clear pathways to progress.
* Supportive team culture – You'll be backed by a team that genuinely wants to see you succeed.
* Make a difference – Be part of something bigger by helping people with disability navigate their NDIS plans.
* Monthly RDOs – Plus flexibility for work-life balance.
