Medical Receptionist – Radiology Department
Full Time | 80 hours per fortnight
12-Month contract with strong potential for ongoing employment
Monthly rostered days off (RDOs)
Supportive, inclusive team environment
At Bendigo Radiology, our receptionists are key members of a collaborative, patient-focused team that delivers vital healthcare services — and we promise, no two days are the same.
Our practice is proudly owned and operated by Bendigo Radiology, a partnership of radiologists who have provided a diverse range of medical imaging services to Bendigo and regional Victoria for over 45 years. We strive to deliver the same expert diagnostic imaging and patient care as all our practices. You will work with highly motivated and passionate colleagues and be provided with opportunities for professional development.
As we continue to grow, we’re looking for a Medical Imaging Receptionist who is motivated, adaptable, and ready to thrive in a role that blends front-desk service with real impact in a clinical setting.
What Makes This Role Different?
This role goes beyond the usual reception duties. You’ll be at the heart of a fast-paced medical imaging practice, helping patients through what can often be a stressful time. You’ll work closely with radiographers and medical staff, and play an essential part in the patient journey — from first contact to post-procedure support.
Key Responsibilities
- Warmly welcome and assist patients and visitors
- Manage appointment scheduling, rescheduling, and cancellations
- Maintain accurate patient records and information in our system
- Support clinical teams with workflow coordination and time management
- Answer patient queries with empathy and professionalism
- Maintain a clean, calm, and organised reception environment
- Ensure confidentiality and compliance in all administrative processes
- Work closely with your teammates to deliver exceptional care and service
What We’re Looking For
- Experience in a healthcare, medical, or high-paced customer service workplace
- Exceptional multitasking, time management, and organisational skills
- Clear and confident verbal and written communication
- Comfortable using Microsoft Office and general digital systems
- Ability to remain calm under pressure and adapt quickly to changing needs
- A friendly, empathetic nature with a commitment to putting patients first
- Knowledge of medical terminology (advantageous but not essential)
- Current Driver’s Licence
- Working with Children’s Check
- National Police Check
Ready to Apply?
If you’re ready to take on a meaningful role in a collaborative, people-first medical environment — where your contributions matter every day — we’d love to hear from you.
Send your resume and a short cover letter to: (apply instructions to be filled by employer)
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