This is a full-time, fixed term opportunity until 30 June 2026
About the Department
The department provides a wide range of learning and development support and services.
The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.
About the Division
The Curriculum and Teaching Practice Division (CTPD) is responsible for developing and supporting schools to implement the department's teaching and learning policies and providing curriculum implementation guidance to Victorian government schools.
CTPD draws on contemporary research and practice evidence to develop evidence-based teaching and learning policy reforms, co-design and implement initiatives to support schools to deliver high-quality teaching programs. CTPD has primary responsibility for providing advice and implementation support to government schools to deliver the Victorian Curriculum.
CTPD has three branches:
* Teaching and Learning
* Literacy, Languages, the Arts and Humanities
* Numeracy, STEM and Digital Learning.
Across these branches, the key functions include:
* Developing and communicating policies and guidance in areas such as curriculum planning, pedagogy, assessment and reporting, curriculum implementation (including languages education, Holocaust education, literacy instruction, mathematics and numeracy education), and artificial intelligence.
* Developing lesson plans and other classroom teaching and learning resources to support the implementation of departmental pedagogical settings and F-10 curriculum.
* Designing and delivering high-quality professional learning to build teachers' professional expertise in key pedagogical and curriculum areas.
* Developing and managing the Arc platform and implementing high-quality teaching and learning software.
About the Role
We are seeking a motivated Business Analyst to join our team and help shape the future of Arc, the Department of Education's digital platform. Arc brings together thousands of teaching and learning resources, including Victorian Lesson Plans, professional learning and student events, and software guidance for schools.
In this role, you will work with business and technical stakeholders to gather and document requirements, prepare user stories and process maps, and help shape solutions that improve decision-making and business outcomes.
A key part of the role will be assisting with User Acceptance Testing (UAT), ensuring that deliverables meet business needs and quality standards. You will also contribute to reporting, process improvement, and documentation, making this an excellent opportunity for someone detail-oriented, collaborative, and eager to develop their skills while delivering outcomes in a fast-paced environment.
Key responsibilities
* Gather, analyse, and document business requirements
* Develop user stories, acceptance criteria, and process maps
* Assist with User Acceptance Testing (UAT), including coordinating test activities and documenting results
* Contribute to reports, dashboards, and visualisations to support decision-making
* Maintain documentation and support knowledge-sharing across the team
* Assist with process improvement initiatives and identify opportunities for innovation
Attributes
* Strong analytical and problem-solving skills with attention to detail
* Organised, adaptable, and able to manage competing priorities
* Excellent written and verbal communication skills, with the ability to engage and influence both technical and non-technical audiences.
* Initiative and a proactive attitude toward continuous improvement and quality outcomes.
* Flexibility and resilience when working with ambiguity, shifting priorities, or evolving project needs.
Desirable qualifications and experience
* Degree in Business, IT, or related field (or equivalent experience)
* Experience documenting requirements (user stories, process maps, acceptance criteria) and User Acceptance Testing (UAT)
* Familiarity with reporting and data visualisation tools (including Excel)
* Experience on large or complex web platforms in government or regulated environments
* Strong analytical, communication, and stakeholder engagement skills
* Proficiency in Jira and Figma (desirable)
* Knowledge of Web Content Accessibility Guidelines (WCAG) and Google Analytics (desirable).
Further Information
For more details regarding this position please see attached position description for the key selection criteria to address in application.
The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page
Applicants requiring adjustments can contact the nominated contact person.
Information about the Department of Education's operations and employment conditions can be located at
For further information pertaining to the role, please contact Sarah Hooton, Manager Arc Learning Unit via or
Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.
Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.
Applications close 11:59pm on on 01 October 2025