About the Role
The Receptionist ensures a welcoming and professional front of house area, efficiently manages the phone system, and collaboratively assists with other administrative duties. It is critical that this role delivers an exceptional customer experience as a first point of contact with Hall Chadwick Melbourne.
Key Responsibilities
* Manage a busy phone system including answering incoming calls, directing calls to appropriate people, taking accurate phone messages and prioritising attention towards urgent matters.
* Update phone system, liaise and lodge service calls when required.
* Meet and greet clients and guests, provide beverages, co‐ordinate catering and end‐to‐end management of in‐house client luncheons and events.
* Diary management of boardroom and meeting rooms, ensuring all meeting rooms are tidy and set up appropriately at all times.
* General upkeep of office areas, maintaining the cleanliness of the stationery room and kitchen facilities.
* Order and maintain office supplies, including stationery and kitchen supplies.
* Provide general administration support, including document preparation, formatting, filing, copying, scanning and binding.
* Co‐ordinated daily mail and courier services, and maintain the mail register.
* Assisting Admin team with scanning, distribution and saving mail where needed.
* Attend to office maintenance requests including liaising with building management, and other various service providers.
* Participate actively in the planning and execution of company events.
* Coordinate recurring initiatives such as monthly massages and birthday cakes.
* On‐boarding of new clients on company's database and its maintenance with accurate information.
* Petty cash reconciliation.
* Organise building access cards.
* General errands and local pick‐ups/deliveries when needed.
* Undertake other duties within the scope of the role as requested by Managers and Directors.
* Mirror the Admin Assistant/Receptionist duties if required.
Skills and Experience
* Relevant reception experience in a busy corporate environment.
* Intermediate Microsoft office skills.
* Excellent communication skills including a qualified and personable phone manner.
* Positive and enthusiastic attitude, reliable and self‐motivated.
* High customer service orientation.
* High level of accuracy and attention to detail.
* Ability to work independently, as well as effectively and collaboratively within a team.
What we Offer
* Annual remuneration reviews.
* Career Development Conversations focusing on your development and career path.
* Investment in your continual learning.
* An open door, feedback culture.
* Support to balance your work and life commitments.
* An active social club and opportunities to connect with others.
* Access to Employee Assistance Program.
* Wellbeing resources including fruit, coffee, monthly massages, flu shots and EAP.
* An employee referral program including an attractive bonus.
* The firm is certified as a "Great place to work".
How to Apply
All applicants must be Australian citizens or hold a current valid Australian work visa.
Hiring Organization
* Hall Chadwick Melbourne
Employment Type
* Full‐time
Job Location
* Melbourne
Date Posted
* May 2, 2025
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