Overview
We are seeking a motivated Café and Restaurant Manager to lead daily operations, inspire the team, and deliver an exceptional customer experience. This role combines hands-on management with business oversight to ensure smooth service, high standards, and sustainable growth.
Responsibilities
* Oversee daily operations to ensure efficient, high-quality service.
* Manage staff scheduling, training, and performance appraisals.
* Monitor food quality, presentation, and compliance with safety and hygiene standards.
* Provide consultation to the Chef to plan seasonal menus.
* Handle supplier negotiations, inventory control, and cost management.
* Develop and implement operational policies and service procedures.
* Address customer queries, feedback, and complaints to maintain high satisfaction.
* Assist in budgeting, financial reporting, and meeting KPIs.
* Ensure compliance with workplace health and safety, and regulatory requirements.
* Collaborate with senior management to drive business growth and innovation.
Qualifications & Experience
* Qualifications in hospitality management, Business Administration, or equivalent experience.
* Minimum 1 year of experience in restaurant/café/hospitality management.
* Proven ability to manage teams in a fast-paced environment.
* Strong financial acumen and knowledge of budgeting and cost control.
* Excellent communication, problem-solving, and leadership skills.
* Strong knowledge of industry best practices, food safety regulations, and WHS standards.
* Experience with rostering software, POS systems, and inventory management tools.
Salary
Salary: $76,515 - $80,000
Job Details
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