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Pharmacy support worker

Port Lincoln
NHS
Support Worker
Posted: 27 March
Offer description

We have an exciting opportunity for a Pharmacy Homecare & Procurement Pharmacy Support Worker (Band 3) at Pinderfields Pharmacy. In this role, you will be responsible for supporting the administrative and operational delivery of homecare medication services, including processing authorised invoices, raising purchase orders, and maintaining accurate records using pharmacy systems such as CMM. You will be responsible for ensuring timely coordination with homecare providers, monitoring financial documentation, and escalating discrepancies where required. Additionally, you will be responsible for contributing to efficient service delivery while working under the supervision of the Specialist Pharmacy Technician Homecare Services and in line with Trust procedures.

Main duties of the job

As a Pharmacy Support Worker, you will be responsible for facilitating procurement and accounts support activities by liaising with suppliers, internal departments, and finance teams to resolve queries and maintain continuity of supply. You will be responsible for assisting with stock-related processes, supporting contract monitoring, and contributing to the accuracy of financial workflows. You will be responsible for delivering training to staff where required, maintaining organised documentation systems, and providing operational cover across pharmacy services, including participation in rota duties and cross-departmental support as needed.

About us

Here at NHS Professionals, we run England's largest NHS staff bank and are experts at putting people in places to care. Every year we help thousands of dedicated and highly skilled NHS workers enjoy better career opportunities, more flexible shifts, and a healthier work-life balance across our partnered Trusts.

Career Progression access to Learning & Development opportunities, so that you can take on new roles and challenges

Work-life Balance flexible shifts, committed shifts, wellbeing resources and build paid annual leave

Opportunity & Access over 50 partner NHS Trusts to give you the flexibility of choice to work how and where you want

Job responsibilities
* To ensure accurate and timely administration of authorised invoices for homecare medications, maintaining precise records and supporting efficient financial tracking systems across pharmacy services.
* To facilitate effective database management and documentation processes, including filing, archiving, and maintaining records in line with organisational standards and audit requirements.
* To assist in identifying, documenting, and escalating supplier or system-related issues, ensuring appropriate follow-up actions are taken to maintain service continuity and accuracy.
* To contribute to financial governance by preparing documentation for reclaims, credits, and off-contract purchases while supporting cost-monitoring activities within pharmacy operations.
* To deliver training and guidance to new and existing staff, including students and departmental colleagues, ensuring consistent understanding of procedures and systems used within the service.
* To support cross-departmental operations by participating in rota duties, covering roles when required, and assisting different pharmacy areas to maintain uninterrupted service delivery.
Person Specification Qualifications
* Relevant experience in pharmacy homecare or procurement services.
* Strong knowledge of invoicing systems and financial processes.
* Proficient in pharmacy support systems such as CMM.
* Ability to liaise effectively with suppliers and multidisciplinary teams.
* Understanding of NHS policies, confidentiality, and safeguarding requirements
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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