Risk management and member support is at the heart of this role.
About the Role:
This is a customer-focused position that involves assisting members with inquiries, handling policy updates and collaborating with sales teams to drive business growth.
Key Responsibilities:
* Assist members with their concerns and issues
* Manage and process policy changes
* Provide support to the sales team to ensure seamless operations
This is an excellent opportunity for those who thrive in fast-paced environments and have a passion for delivering exceptional customer service.
Requirements:
* Strong communication skills with the ability to build rapport with diverse stakeholders
* Background in customer-facing roles or administration with a focus on risk management
The ideal candidate will be able to think critically, work independently and demonstrate a commitment to continuous learning and professional development.
Benefits:
* Flexible working arrangements to balance work and personal life
* Ongoing training and development opportunities to enhance skills and knowledge
* A supportive and collaborative team environment